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April 2024 by Ella Todf
Staff very knowledgeable and helpful. Currently my project in the beginning stages, will add finished photo at future time.
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February 2024 by Theresa Eliasen
I had a 30 minute meeting with Cody at Tuff Shed. He was very knowledgeable and proficient at putting together a refined plan, complete with picture of my dream shed. Can you print me out a copy and also email me a copy. He followed up with me in one week and I hope someday to own the dream shed. Prices have gone up a little since I first started dreaming about a Tuff Shed about 10 years ago. They haven’t gone up as much as one would think. Now is a great time to get your tuff shed and if tuff shed is there brand you’re going with, I highly recommend you ask for Cody on Highway 12
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December 2023 by patty hunter
I love my shed and to top it off I had great customer service and the techs were amazing. Thank you Cody for your work and for your Kindness. I would recommend TUFF SHED to anyone looking for this type of service.
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December 2023 by W. Delzer
Cody is the best sale person we have ever worked with. Cody kept in contact with us and specified just what we needed. Thank you!
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December 2023 by Emily
We ordered a custom Tuff Shed garage and after some hiccups during construction, are over the moon with the end result. Tara REALLY went out of her way to make sure that we were happy. The end cost for our garage was significantly less expensive than the other bids we got and was built to our exact specifications. Good job Tuff Shed and Tara!
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December 2023 by Layla Eichler
Tara was amazing to work with and the shed is amazing using it for a large closet❤️
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October 2022 by Nancy Reser
We ordered a shed from the Helena, Mt. site. I wasn't sure what I needed, but the salesman was very helpful in guiding us. It is exactly what we ordered and the men who installed it were great. They were diligent and careful in their work. We are very happy we chose Tuff Shed.Service: Custom shed design
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October 2022 by Andrew Neuschwander
Do not pay for a TuffShed and expect any sort of timely response or delivery. You will be ignored. I ordered my TuffShed online in October 2021. I received a few documentation emails, but then never received a call to schedule delivery. I called repeatedly over the next 8 months and was given all sorts of excuses: the company shut down for winter, they don't deliver due to high winds (there was no wind), they don't have any installers, there is flooding somewhere else in my state (Montana). An installation crew finally came to install my shed on July 14th, eight and a half months after the order was placed. The installers were sent out without all the materials. They did not have the siding I ordered. They installed what they could and left me with a shed with no siding or paint. After several more calls, another crew was sent out to install siding. They were send with the wrong siding. They left after installing two panels of the wrong siding. I've called repeatedly to schedule completion of my shed. I've talked to Ariana and Gus. Multiple times they have scheduled the completion, but no one has shown up. I've called and been told they don't know why no one showed up. I've called and left messages and never received a call back. I have an unpainted partially sided shed that I ordered nearly a year ago and TuffShed is simply blowing off the scheduled install dates and not returning my calls.Services: Shed installation
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April 2022 by Frank Mecca
Im not a buyer and will never be after what I saw a delivery person drives like. Swerving like they are drunk almost hitting carsWent on center medium
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September 2021 by John Rogers
Ezra was fantastic oh, really appreciated his help and getting us a great deal on the perfect shed! Would highly recommend these guys!
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Haven't gone there yet.
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August 2021 by Valerie Smith
Horrible Horrible Horrible ? everyday the price has changed, they can't seem to get anything right, CANT quote the right price. They don't seem to know what there doing. We haven't even gotten the shed yet and all I want is my money back and never have to hear from them again.Service: Custom shed design
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June 2021 by Chris F.
I've never written a review before. At this point, to save everyone a headache I am doing I felt compelled to write a review. Tuff Sheds, Helena locations will provide you with great customer service to obtain your business, but good luck getting any help once the obtain your money. I applied and was approved for their promotion of zero interest for one year. A build date was set and in place. The build date was moved so many times that my application expired and had to be extended. I was continuously rescheduled. I was never informed of reschedule dates. I was only aware of such b/c based on the fact nobody would show up for the build day. I would call asking why nobody showed up for build day and was informed that based on vendors everything was backlog. It would be nice if the Helena location had enough ethics to call and inform me of such after placing a 22,000 USD plus order and pending a home sale. I was even notified by one of the agents that based on so many complaints due to backlogs the receptionist quit because she was tired of being yelled at by customers. This individual is also no longer with the company. I've left several voicemails requesting a call back to obtain a refund for vents that were placed during the construction. On one occasion, I was luckily enough to have someone answer on the other end and was informed a rep from Spokane would reach out to me. Nobody did, not sure the message was ever relayed. I've left Voicemail's since with no call back to date. Don't be fooled by the great customer service on the front end because once they have you, you're just another number. Just take a look at the other reviews with the same issues.
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June 2021 by Donald Obermiller
Installed shed in December stated would be back with second coat of paint in spring. Never showed. Within a month the latch broke and they said someone would fix. After several service calls no one ever showed. Now they will not even contact me. Much better companies in the state to use, be careful spending your money here. Home Depot also would not help with the situation. Very poor service all around.
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June 2021 by LegoWaffleMan
I bought my shed and waited to receive it, around the time they said it would be done I email the help/support but there was no response I just figured they were busy so I waited an entire month for a reply but didn't get any sort of response then I started trying to call my number on the pamphlet I got when I was thinking about buying one I still couldn't get anyone to answer so I tried the email again and it said that the user I was trying to reach was no longer available, this was all in September and I had to wait until after the new year to get any sort of response, it got delivered and set up and then the roof started leaking I call the people no answer this time they called back the next day I explained the leaking roof and he told me that he would have someone call me I waited and waited and i didnt get a call.
