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January 2023 by Peggy Arvidson
All the employees are delightful and willing to help
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April 2022 by Linda Hodge Criner
Quilting stores are typically friendly welcoming places. Most of us spend more time gabbing and admiring fabrics and others quilts than actually sewing. I’ve lived in Montana 30 years, I’m not some demanding tourist. I intended to purchase a Bernina cabinet (not an inexpensive item) to hold my 770. I was not greeted, acknowledged or offered assistance by either of the ladies. They seriously looked up and couldn’t even smile. I will take my business elsewhere. I hope this is an isolated incident
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November 2021 by M Lemaster
They didn’t even acknowledge me. I had intentions of buying fabric and patterns but they obviously don’t need or want my business
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August 2021 by Human Lettuce
Very helpful and knowledgeable staff
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May 2021 by Phyllis Geddes
They were very helpful and prompt about getting the product out that I wanted and referring me somewhere else to also looking for Halloween fabric. It was great
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March 2021 by Sandra Moore
Very friendly and helpful staff. They have a giant variety of sewing supplies, I will definitely be stopping by again!
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August 2020 by Mary R.
Amazing curbside service- took a picture of the fabrics and let me choose the right one. Customer service at its best!!
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August 2020 by Jason Burnett
I have fallen madly in love with the Sewing Palace. I came to Helena for a long term artist residency at the Archie Bray Foundation. I would shop in there here in there because I enjoy piece work, but as soon as Covid -19 hit my work transitioned completly from screen-printed ceramics to screen-printed textiles. ALL the staff there are incredible, knowledgeable, helpful, kind and much more. My new direction in the studio, the various ideas, and multiple directions have been intense and exciting -- the Sewing Palace keeps up with all of that from their selections of colors and textures and fabrics. Love, love, love the Sewing Palace. They truly do take great care of me and their clientele
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June 2020 by Connie Mcmorris
Very nice people in ur store! Thank u for the repair u made for us! U will have ur wings in heaven!?
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June 2020 by Glynis Scott
They are so helpful especially with the Bernina sewing machines.They always have a coupon going on with discounts on fabric, books, or machine equipment.
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April 2020 by L Stephens
Friendly, welcoming staff. Always willing to help. They have a great selection for all your sewing needs even those new things you didn't know you "needed" until you see them nicely displayed. Great place to shop.
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April 2020 by Laura J.
They are just WONDERFUL!!! I saw a fabric in their online store.... I called to check to be sure it was in stock...(online stock.... doesn't always match what is actually available). Jenny answered the phone...and even though they were working with a small crew, checked the fabric for me AND told me they had the fabric I was looking for in more than one color. She sent me pictures right away so I could see the fabrics. She measured them, called me back in just a few minutes with a total. I paid for them and 2 days later... they were at my door. So easy, so FAST and an AWESOME Experience!!! Thank You!!!
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March 2020 by Amanda E. Meier
This store is a playland for anyone into quilting and sewing!! The customer service is amazing too
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March 2020 by Vicki LeRoux
I went into this store yesterday and had a very genuine greeting and was welcomed into the family!! I felt positive and excited to sew my day away!! Sew, I will return!!
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February 2020 by Kathleen Martinell
I absolutely love this store! I also have great respect for the repair folks. I have brought all three of my Berninas to The Sewing Palace for cleaning or repair and several friends machines, too! These folks are fantastic. Love the fabric and all of the gals who work here are so kind and helpful! I just wish I lived closer. I'd be there daily!!
