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March 2024 by Katya K
I don't know how to describe my experience. The kid who worked here was SO messed up I had no idea what he was babbling about. I originally thought he was trying to get me to leave and then realized he was most definitely out of his mind. The vegetables were verging on rotten and the place was dirty. I have no idea why I paid. I'm questioning my own sanity. The sandwich tasted miserable and I threw most of it away. I hate wasting food, but I don't think I could call that food...
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March 2024 by Wyatt Hart
I genuinely thought I was on a TV show with how terrible this visit was. 3 of the employees were very clearly high on drugs. The sandwich making line was incredibly dirty, they were bare handing the sandwiches after one of them was taken off the line for being sick. What seemed like the manager, lives in her car in front of the place and they weren’t able to get the correct ingredients on any of the sandwiches I watched them make. 30-40 minutes to get a wrap. I flipped the open sign to CLOSED on my way out in an attempt to save the people of Helena from experiencing the same. Good luck if you decide to go here.
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March 2024 by Tyler Fletcher
Came in today a dude named ray was making sandwiches and some blonde guy was working with him. Ray was slow but was trying he was making conversation putting effort forth. Blonde dude was condescending about how to make sandwiches in front of us had an attitude like he was fed up working with the guy which if he did his job well would have been more understandable but he was sloppy and lazy ordered a sandwich with mayo and mustard and he put a mound of mayo and alittle mustard he sucked at his job and was treating the other dude like he was stupid. I’m sure if he gets confronted on this the moron would take no accountability and say something to the effect “he’s done everything I can he sucks at the job.” When he wasn’t leaps and bounds better. Ray was trying he wasn’t.
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December 2023 by J.D.
I am a school bus driver and the team I was driving arrived here late at night, after running behind at an event. The sole employee holding down the fort was honest that he had to handle a large group by himself, but he was respectful and did anyways. It was our last ditch option after a long day and he got all my kids fed.
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December 2023 by BBORN2X Sunderland
Two guys working today, they made an awesome sub!
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December 2023 by 82 c10
We visited this subway location on November 30th at 8:00 p.m. and had the most uncomfortable visit we have ever had at a restaurant. Started off normal with the asking us what we wanted to order but quickly turned very uncomfortable and hostile. We forgot to ask to add ranch to the sandwich, to which we notified the employee to see if it could still be added. The response we got was a loud shout saying: I ASKED YOU IF YOU WANTED SAUCE AND YOU IGNORED ME! To which we responded: we are sorry we didn’t hear you. After saying this the employee responded with how they are gonna kill someone for it sometime. Afterwards the employee proceeded to shout at the following customer/lady who entered for ordering 6 sandwiches online for her family. He shouted and I quote, I hate large large orders! Don’t ever do this again passed 8:00. I am alone and I will refuse your order next time! To which she responded she was very sorry and she just needed 6 sandwiches to feed her kids. He proceeded to be very rude afterwards and even call his fellow employee names to the customer as the employee was leaving the building. I am overall shocked that an establishment would hire, let alone keep someone in this mental state. I atleast hope subway can make amends to the young lady who was put into tears for simply ordering her children a meal. Employee was male with blonde hair.
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December 2023 by George Frumkes
Tasty sandwiches with my kids, unfortunately could see and sense the irritability of the employees when a pick up order came through their
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October 2023 by Ashley Amber
Shame on this location. Do not offer online delivery if you people are to lazy to fully complete people’s orders. This has happened every single time my family and I have made online orders for delivery. We never ever receive anything but the sandwiches. It’s absolutely not the drivers fault, it is whoever put the online order together. I didn’t pay to have our food delivered, just for me to have to drive to this location to get everything else that was missing. Whatever employee number is 999997, should NOT be taking the online orders as my receipt says that’s who served us.
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September 2023 by Coleman Taylor
I ordered online a whole hour before I asked 2 simple sandwiches to be made. They didn’t start to them until I was waiting inside the store for 15 minutes. 2 young punk kids who obviously don’t deserve even a fast food job. If you order online plan on giving them at least 2 hours…My family and I love subway, but not this one.
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August 2023 by Michael Ratner
Food is fine, just like any other Subway. Service was horrible. A lady who served us had a real talent at making people feel very unwelcome. Maybe it was her goal, so everyone leaves and she can spend some quality time alone. Certainly felt that way. Spitting out questions at you with an expression of disgust on her face would do that.I will never visit this place again.
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August 2023 by Nolan Bruck
It’s subway. The food is good. The people who work there are absolutely terrible. The kid named Nathan is so bad and rude with people. There was also an older man who looks a little rough who was extremely rude to a woman with an online order. I’ve come here a few times and every time I have this bad experience. No idea why I keep coming here. Never again. They just need to be nice to people. It’s not that hard.
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August 2023 by Jessica M Jackson
Wow! Nice place to sit and visit over lunch. Thanks for being there.
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July 2023 by Aubrey P.
tried to put in an order over the phone but worker didn't answer. so showed up and put in a group order in person, and gave the worker 3 hours to prepare it. he messed up 6 of my 12 orders, completely forgetting 3 of them. will NOT be coming back to this subway after this incident
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July 2023 by Cashton Johnson
YOOOOOOO. Sid was an actual homie. Other subway is lacking and closed early at like 9, that dude is a beta there. This subway came through and fed us weary travelers. Sid fed us, we prolly woulda starved honestly. Give her a raise rn otherwise we come back and get 1 million water cups. The absolute alpha aura eminentating from sid was unheard of. We thought about giving her our prized cowboy hat we found in yellowstone but couldn't find it. Sid for president 2024
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July 2023 by Angel Restuccio
No benefit of the doubt here, ordered a six pack of white chocolate chip cookies and they handed me the brownie cookies. Told us that that’s all he can give us and to get over it. It’s not a case of get what you get don’t throw a fit, I saw the cookies I ordered in the case, he chose to give me the ones I’m allergic to (I notified him) BUT WAIT there’s more. I’ve worked in fast food, I know it’s not the best, but I also know it’s extremely easy to listen to someone and comprehend. The amount of times I heard people ordering say “no that’s not what I said” or something along those lines was nuts, people walked out more upset than they walked in; me included. I didn’t get the bread I ordered, the lettuce is scarce, there’s only meat on half the sandwich, was told that whatever they give me is what I get, no matter if I ordered it or not. I didn’t get a name, but this dude went out of his way to make an example of poor customer service. I don’t find myself much of a complainer when it comes to service, I get it we all have our days, but like woah, unsupervised toddlers could handle themselves better. Save yourself the headache and go to the subway in Walmart
