“The service is very nice but they take a very long time. Not unusual for a post office but waiting in line takes forever. Decent sized parking lot so there’s plenty of signs for trucks and sedans. Very clean and well-kept.”
“They are helpful and courteous!
If you need help with the getting shipping label out of your phone you can go to Walgreens and then might be able to help!”
“While I appreciate the staff and their great attitudes (even with rude people) they really need to have more than one person behind the counters, more like three. You get 15 people in line and only one person, people get agitated and it causes stress for everyone. I hope they get more help or stagger when they have lunches or breaks.”
“I stopped by the local Helena UPS warehouse to see if by chance I could pick up a package that was signature required and I was not going to be home to receive. A driver was there and asked if he could help. Tim Gregor went way beyond to find my package. It was so greatly appreciated. I think he deserves the recognition and possible incentive for his effort. Thank you so much Tim!”
“The young man who chashiered the last two times I was there is very polite and knows his stuff. He helped me set up the Staples Connect app in my phone. Another associate was quick to assist us and helped haul out two heavy, unassembled chairs.”
“The UPS store on Last Chance has a great returns center! I was able to return many items with ease. No line, and all materials needed for the return were available. Robin behind the front counter was friendly and super helpful assisting with my other shipping needs. I'm impressed with how quickly they were able to help each customer as well. Great store!”