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July 2024 by Cassy Steinmiller
I was traveling all across Montana on a solo road trip with just me, my dog, and my vintage square body suburban. I developed a coolant leak from a top hose that was leaking down and making my main coolant hose swell. No one likes to have to stop their road trips for a vehicle repair. After calling the big chain stores that were either closed on Saturdays or not helpful at all, my husband called these guys. They got me in on as soon as I got there and fixed up my suburban for me as quickly as possible. They even added some extra touches, like making sure that I had more coolant in an extra jug and cleaning the engine so I didn't have to smell burning coolant for the next part of my drive. I appreciated these guys' understanding that I was 700 miles away from my husband and taking care of my car repair in the same way that he does. That really mattered to me. When the bill came, they were fair with their pricing and did not take advantage of the situation I had found myself in. Thanks for going the extra mile so that I could get back on the road and have a thousand more miles worth of adventures.
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June 2024 by brian sung
These Guys are GREAT !! Awesome work and Fair Price!!
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February 2024 by Aman Singh
Great staff and Great service.
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April 2023 by Troy Mord
The folks at R & R bailed me out of a really sticky situation in the middle of nowhere on short notice, and were incredibly kind and understanding. I cannot recommend these people enough.
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January 2023 by Greg Morgan
My driver had his lines gel up on him and these guys have treated my driver amazingly and made sure he was safe, and got his truck to the shop
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January 2023 by Herman Stegeman
Had the misfortune of being involved in a crash on icy roads .R&R towing came to the rescue on Christmas day 2022.They got me rolling and back to their shop to fix big hole in trailer.They used their skill and ingenuity to patch up hole..These guys were amazing,friendly and down right awesome. Thanks so much guys...highly recommend to anyone needing help...
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February 2022 by Thomas Graspo
Expensive, but they got it done. 1800 for a radiator, ouch. But great service and good communication. ?
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October 2021 by Barbara Hrella
Great towing and explanation of services.Could not believe how fast my insurance responded. I will not go anywhere else hands down the very best in town.Response time was faster than through my insurance company.
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June 2021 by Highway Trucker
Radiator change charge 15 hours labour all most 1500 $
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March 2021 by Robert Rule
Their service was wonderful. The staff was extremely friendly and the owner was extremely helpful.
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August 2020 by BEVERLEY LYNNE HARRIS (Fidohouse)
I was a snowbird RVer on my way home to Canada. I received excellent service on several levels this past April (2020) from this family-owned and operated service when my 28ft Class C motorhome’s driveshaft broke down on the highway just south of Helena:
• I’ve had occasional breakdowns in the past - this was the first time my rig was quickly and competently towed;
• this happened on a Friday afternoon - I stayed in my rig in their work yard over the weekend - three of the quietest nights of sleep during my trip;
• while they committed to looking at the driveshaft on Monday they were able to start doing so on the Saturday;
• they gave me an honest estimate (written) of the repairs based on probable parts required...and finding that the parts would not be an issue, the actual cost of repairs ended up being HALF of the estimate and VERY reasonable;
• the work was COMPLETED and I was on my way early Monday afternoon;
• the office staff were Covid-conscious;
• everyone was pleasant to deal with.
I would recommend R & R to anyone for both towing finesse and for mechanical repairs of large vehicles.
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August 2020 by ACE
Would NOT recommend this place. Went in on Saturday by 9 AM, didn't look at my truck until Monday. Took all day to determine had 2 bad injectors. Didn't receive parts until Thursday and didn't have my truck complete until noon Friday. Sticker shock is an understatement when they handed me the bill for over $4500. They charged me for over 22 hrs labor plus put a huge markup on the parts and still charged me for the freight. Talking with other shops, this should have been about 3-5 hrs worth of work. And seriously...3 days waiting on injectors?? When I got i my truck to leave, I discovered that they unplugged my ELD and didn't bother to plug it back in. Here's hoping that nothing else was "overlooked" putting it all back together.
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August 2020 by Melvin Miller
Working
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June 2020 by BEVERLEY LYNNE HARRIS
I was a snowbird RVer on my way home to Canada. I received excellent service on several levels this past April (2020) from this family-owned and operated service when my 28ft Class C motorhome’s driveshaft broke down on the highway just south of Helena:• I’ve had occasional breakdowns in the past - this was the first time my rig was quickly and competently towed;• this happened on a Friday afternoon - I stayed in my rig in their work yard over the weekend - three of the quietest nights of sleep during my trip;• while they committed to looking at the driveshaft on Monday they were able to start doing so on the Saturday;• they gave me an honest estimate (written) of the repairs based on probable parts required...and finding that the parts would not be an issue, the actual cost of repairs ended up being HALF of the estimate and VERY reasonable;• the work was COMPLETED and I was on my way early Monday afternoon;• the office staff were Covid-conscious;• everyone was pleasant to deal with. I would recommend R & R to anyone for both towing finesse and for mechanical repairs of large vehicles.
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February 2020 by Lance Zanto
Unbelievable. R&R is the go place for your heavy haul and diesel repair needs. Call them, they will take care of your needs. Needed them on McDonald pass with a brake issue. Jonathan showed up, fixed it and sent me on my way. Call them, they'll take of you.
