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February 2024 by Rusty Bradshaw
Always have what I need for my remodel
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February 2024 by Becka Bird
I love the employees at this store but the store looks like it’s been forgotten and definitely needs some TLC it’s in desperate need of repair and properly renewed instead of what seems to be constant “bandaids” to just temporarily fix the issues! It’s really sad to see our local store in disrepair, when I’ve recently been to butte, Missoula, and Bozeman Home Depot and they sadly make ours look like it’s forgotten and depressing! Our town is the capital city, and in my opinion this is embarrassing for one of my favorite places to shop, to be representing our home and community in the Queen City of Montana! ?
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January 2024 by Trent Countryman
I have used this store numerous times since moving back to Helena five years ago. Their customer service has been outstanding, their online order/pickup very convenient and their deliver has been a life safer. The knowledgeable staff like Rebecca have always been willing to help answer questions and explain new adventures you may be trying.I am however amazed at the reviews I just read. If you want a good time, and want to be entertained you should read the one star reviews by people apparently calling themselves adults. Things like, “you have to clean your carpet to have a warranty,” so wait, it’s Home Depot’s fault you didn’t read your warranty and realize a very standard clause was in there…yea, you’re right…someone else’s fault.What about the UPS delivery delay…you know, because Home Depot owns UPS, oh wait, they don’t own UPS??? But I bet they get to dictate to another company when and how to manage their employees, right? Oh, again, that would be ridiculous.How about the signing up for a credit card one, you know you have to give information that doesn’t automatically “pop up” to have a credit report ran…so you are clearly mistaken as to how that occurred.Lastly, I will say, I am also a 100% disabled veteran, and I don’t expect someone to unload things on a delivery. I plan ahead and have help here if needed, due to most companies insurance. Also, I usually do not ask for a military discount, but I have a couple of times, and they are more than able to type in the discount on any actual checkout line that is not self checkout for you. They can also do it on a self checkout line with a supervisor.For you keyboard one-star warriors out there that blame a company for your lack of research, foresight, and knowledge…grow up. Give yourself one star and maybe boycott your own previous behavior!
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January 2024 by Gary
Seems as of late that their just out of stock of a lot of items on a lot more occasions than times of the past. Also seems due to a lighter stock load as has been compared to prior times of the seasons.
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December 2023 by Dorothea Lowe
Great selection. I always find what I am looking for!
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November 2023 by Michelle Boone
My hubby and I stopped by the store this afternoon just to make a quick purchase but we accidentally locked our keys in tbe truck. After we had waited an hour for roadside assistance and were told it would be another 45 minutes' wait, we found a couple of chairs by the remodeling financing desks to sit in while we waited.Multiple store employees stopped to see if we needed anything. Jason went out of his way to grab us some bottles of water and was super kind and Lance also stopped by several times to see how we were doing.Kudos Home Depot on your excellent employees!
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November 2023 by Lori Sprague
When I arrived to pick up a order, there was one counter person helping someone, so I waited. Another associate then arrived, but looked busy with another order, made eye contact twice as they were still doing some computer work. Another gentleman walked right up in front of me and they then proceeded to help them. Needless to say I was more than a little disappointed.
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November 2023 by Megan Lamb
Went in multiple times trying to get the right kind of hardware. Asked three different employees for help, and none of them did more than tell me what aisle the hardware was on.
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October 2023 by Banner DeMers
Not veteran friendly. Today, an 81 year old disabled veteran went into the Helena Home Depot to buy a new door. He was told he couldn’t have the veterans discount because he fid not have the app. Dude doesn’t even have a smart phone. This pisses me off on so many levels. Will be shopping at Lowes from here on out.
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October 2023 by Debbie Wills
Endless selection and the staff is helpful and friendly. The cabinet department is very knowledgeable.
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September 2023 by Tracy Caudill
It's home depot what else do you need to know. Prices are comparative to lowes. Usually a hair cheaper. I prefer HD store layout versus lowes layout. I have a semi better chance of getting help at Home depot except on Sundays. Don't go on Sunday if you need help. They run a skeleton crew and people that don't know anything about nothing
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September 2023 by Steve Schimmel
Bought a new makita battery operated angle grinder, the only one in stock was the x drive, no one sells the discs except home depot and they're not very good
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September 2023 by Brian Buckley
Very helpful and friendly people here. They get an A+ in customer service.
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July 2023 by Kristy G
I absolutely love home depot. My dad does too! So much, so. So that I actually got a credit tab. N*** for availability, because there's so much cool stuff. They have amazing staff and great help. They're 100% OK in my book. I would recommend this place if you're looking for a water heater. She rock Borden exaggerate a paint, anything like that. They're great for this, and their prices are usually amazingly. Sound
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July 2023 by Michael Dye
Good place to shop if you need to get the job done and get it done right parts tools helpful employees I recommend them