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February 2024 by History Shift
On hold for 17 minutes! Long enough to drive down there to find out they couldn’t find my prescription that my dr had sent over. Asian tech acted like I was bothering her work to assist a customer. And no pharmacist to help me with my prescription that i have to have! 0-customer service and 0- functionality of the computer system! Moving to a good pharmacy, you should too!
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February 2024 by Ariana Bennett
Online says open until 9pm but paper sign on door says closed at 7pm. Update online hours.
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January 2024 by Debbie Olson
Great staff, fast service. I love going there.
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January 2024 by Mark
Shout out to the pharmacy guy working today at CVS (He might have been the pharmacist, on Montana Ave and Custer) Stopped by to pick up a script about 3:00, only the drive up was open, he was the only one there, staff all called in sick. The drive up was 10 cars deep. I decided to try later. Came back about 5:50, not realizing they close at 6:00 today. My script wasn’t ready but he filled it for me before he closed after working in the pharmacy by himself all day .Its workers like him that make a difference, thank you!
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December 2023 by Dexter Morgon
The male cashier at the front of the store, Mike is really friendly. He has a really good sense of humor and he is very helpful. He not only told me where the item I was looking for was he walked me to it.
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November 2023 by CJ Goodheart (watch dogs)
Mike, at CVS located 3095 North Montana Ave in Helena MT, was so generous as to quickly help us find what we needed on Thanksgiving today. I appreciate his work ethic and hospitality being he was the only person working today! Thanks Mike, have a great Thanksgiving and I hope you get to see this!!
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October 2023 by Cameron Cozart
If you tell me my meds will be ready in an hour, 4 hours before you close, and then 2 hours before you close, you tell me it won’t be until the next day, you should just find another job bro
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September 2023 by Eric Lilletvedt
The pharmacy has really gone downhill in customer service. Perhaps they are experiencing staffing issues like so many other employers, but even if so it seems reasonable to expect an accurate estimate of the time needed to prepare items for pick-up. After the third “we’ll have it ready for you soon, come back in 20 minutes”, I am sad to say that I can no longer support this business.
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September 2023 by Helena Honey
Tony the pharmacist is the rudest human I have ever had the misfortune to deal with. Seems to be on a power trip. Won’t let you finish a sentence when making and inquiry. Cuts you off before you can finish the sentence then threatens to inactive your prescriptions. Don’t waste your time or money at this pharmacy
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September 2023 by Jeff Lockington
Cvs north pharmacy is absolutely a joke . I’ve been waiting 2 days to have prescription filled keep saying an hour it’s been 2 days…. This place has the worst customer service ever
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August 2023 by Stephen L.
I've rarely experienced a combination of incompetence, rudeness, and arrogance than I've encountered at this CVS location. It would be hard to detail all the bad experiences I've had here, but today was the last straw. Got into a heated discussion with one of their workers at the drive-through, mainly because I was still upset that they had told me the prior evening that my wife's RX would be ready in an hour. Two hours later, after waiting half an hour in the drive-through line, I was told it'd be another 45 minutes. I went back today, and it hit the fan. I had a cigarette burning, and the same guy told me to put it out. I'm a little to blame, I guess, because I told him he couldn't tell me what to do in my car. I did put it out, though. At that point, his boss got involved. As bad as the first guy was, this one was worse. Bottom line, he told me he wasn't giving me the RX I was making my third trip to pick. He said he would transfer it anywhere in town. Then, he said he couldn't. I told him he should be ashamed of himself, and he replied that I should too (for what? Trying to pick up something for my wife with leukemia, or for expecting his people to be professional)? When he said this, I blurted out, "Fuck you" and he said, "Back at you." Then, "Have a nice day." What a punk. What a creepy, unprofessional, prissy little punk.
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August 2023 by Tee Corley
The grey haired tech at this pharmacy did the opposite of everything I asked and kept trying to close the drive thru window on me while I was still asking questions.I told her I didn’t have insurance and that I didn’t want it filled there cause I was just passing thru (I was hoping it would be filled when I got there but they had put it on hold and didn’t call me to tell me why). I told her I didn’t have insurance and not to bill it to the insurance on file (from an old job). She put it thru the insurance on file which paid for it, but I don’t have that insurance anymore so I’ll just get billed later.Then I asked her not to fill it cause I was leaving town anyway and she filled it anyway.Just a headache for absolutely no reason. CVSs in general can’t seem to do simple things. She also quoted me 40 minutes to fill a pack of birth control. You just slap a sticker on. Just incompetent and/or apathetic about their patients.
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May 2023 by Abigail Baker
ive gotten my pictures developed by them a few times, and they always tell me that theyre going to call/have called me multiple times. i have never gotten a call saying that my photos are in, so in turn i assume they arent ready. the last time i went there, i decided to call after 2 weeks of not receiving anything confirming they were done, and they told me they threw away all of the pictures that hadnt been claimed. i had spent days taking those pictures, all of which were very important to me, and the fact that they threw away my pictures and also told me that they "tried to call me a few times" when i had received no phone calls from them at all is extremely frustrating and heart breaking. and i have the phone number labled on my phone so i would have answered, yet they still tried to blame it on me. i think this CVS is fine, but dont go here to get photos developed unless you want to be either disappointed or lied to.
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April 2023 by Jennifer Dixon
Gives you so many days to pick up your prescriptions. Not everyone can make it in that days.
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December 2022 by Yolanda Pocha
Thomas the Pharm tech at CVS Helena mt. You are a nasty human being. Please maybe see a professional for that. Or if you despise your job so terribly find a new one. One you’re more suited for….a pig farmer perhaps