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February 2024 by Larissa Jackiw
Excellent service. Very helpful.
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February 2024 by Amber Atkinson
I've been with this company for years and stayed with them when we moved to Helena with little complaint but for the past few months I have struggled with the gal named Anda. Issues have lead to my phone being shut off twice with extra fees ofcourse to turn back on and her customer service was absolutely horrendous to the fact my husband and I both left pissed off on 2 separate occasions with her. I paid the bill to keep the service this month due to my son's health but will be switching indefinitely once our service is up. Loved using this company since I was a teen. NEVER AGAIN!! Get better staff!!
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February 2024 by Schultz Peak Ranch
So the wife and I have had phones from these guys for 7 years now and we recently went in to change one of our kiddos phones up only to find out from a employee that the manager who runs these locations here set up phones and we had been over paying for years by 100$ like add that up Would you you guys owe me a free brand new iPhone as far as I’m concerned because this was nothing short of theft….
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September 2023 by No Name
Unprofessional place. Closed when they should have been open. Says on the sign they are open but door is locked
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May 2023 by Natisha Copeland
Service from Cricket sucks. Don't waste your $Money and time on this place. A bunch a crooks work here anyways. Verizon is pricey, but there's a reason why... YOU GET FAST SERVICE
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April 2022 by Jerry Rawls
Vincent is a great Employee. He helped my wife and I with our set up on our new phones. We used to be with metro but after being helped with outstanding customer service from Vincent at Helena store we decided it was time to switch to cricket. Keep up the good work Vincent. A+ Customer service!
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April 2022 by Will Howery
With the new management, this store has greatly improved. Vincente showed great knowledge about how things worked and showed me the best phone that was right for me. Excellent job!
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April 2022 by sanmit singh chahal
I call them before arrival he told me we are open till 5:00 pm. But when I reached their it was permanently closed. THIS LOCATION IS PERMANENTLY CLOSED DONT WASTE YOUR TIME.
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February 2022 by Lyle Atkinson
THIS STORE IS A JOKE!!!!!!!! IF THE PEOPLE ARE WORKING, THEY DONT DO A VERY GOOD JOB( SLOPPY JOB), EVERY TIME WE GO TO PAY OUR BILL THE PICTURE SHOWS WHAT WE HAVE TO DEAL WITH EVERY TIME, AND THE LAST TIME WE TRIED TO PAY, THE GUY DIDNT SHOW UP UNTIL 2 HOURS LATER , BECAUSE OF THIS, CRICKET WILL LOSE OUR BUSINESS
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February 2022 by Leah McCleary
The customer service is absolutely AWESOME I WOULD RECOMMEND IT!
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October 2021 by Abigail DeVries
I've had multiple problems with this store. Last time I went in to buy a phone the associate told me it would be multiple prices and it ended up being 40 bucks more than any of those.I just called today to ask if they had a certain phone in stock, he said no then told me to hold on a second, put me on hold, then hung up.Wouldn't be an issue if I haven't had trouble with them multiple times.I've been using cricket for years and at this point I'd rather give my money to a better company.
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October 2021 by Michelle Smith
Was at the store today with a sign will be right back. After waitonf an hr and no one showed up we finished oyr other errands and qent back. Walked in and the employee asked us to leave because he had to go get his kid from school. I will never go back to the Helena, MT store again. will take my business to another retailer 60 milvice aqay from my home instead of 25 miles away. Very disappointed with thia storea customer service
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September 2021 by Patrick Maynard
I was the next happy customer today at the Helena store. My old phone was about to die and Trey Roberts showed me how fast and easy it is to get a new phone and a new service plan. Plus a lot of extras that come with my service. You're in good hands when you come to the cricket wireless of Helena.
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September 2021 by Cat G
Called to see if they carried a case for my phone. Guy told me I had to come in. Wouldn't tell me if they carry it. Guess I'll spend my money somewhere else.
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August 2021 by Frank Mecca
2.5 weeks of the local store being closed because of no AC! WHAT A JOKE. Businesses are open if they dont have ac but you guys do. I pay cash only for bills and now we are screwed without service because we cant even pay for our phonesCalled 611 thats useless
