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October 2023 by Rachel Hawley
Love love love this Bob Wards. Staff treated me with kindness. Helped me find a few items. Prices these days are super high. I bought a hand full of clothing, 2 pairs of hey dudes, and a knee brace. I spent under $200. I will be back for sure!!
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October 2023 by Belish (Belish)
A good selection of outdoors gear, sports clothing and firearms. Their staff is friendly and knowledgeable.
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October 2023 by Dylan Creech
Staff is nice. Great prices if you're in their VIP system
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August 2023 by Karsen Bushnell
Corbin and Michael used there expert golf skills to get me a new putter.
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August 2023 by Crystal Thompson
I have always been greeted kindly, the help is wonderful and the environment is nice and calm. I have became a regular there and I love the sales along with the products they carry. Example: my husband bought a pair of shoes and they help with his back, and my pair help me with my walks. They have a great selections between sporting goods, outdoors and more.
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July 2023 by Tom C.
Stood at the gun counter for 10 minutes with three Ward's employees within reaching distance. Twice made eye contact with one (2 were behind the counter, one on the customer side) guy who just kept working on ignoring me. I wanted to see how long they would ignore me so I waited. No interest in assisting a customer, zero. Too bad, used to have friendly, knowledgeable staff at the gun counter. Ward's obviously doesn't need my money.
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July 2023 by Michelle Gonzalez
They market that they price match guarantee but didn’t price match REI because REI had the same item on sale-isn’t that what price matching is?
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June 2023 by Destiny Vogl
When I first went in to look for a kayak rack a guy helped me pick one out (it didn’t work at all of my car), but when I went in again to get some help Cliff was amazing and helped me find one that worked great and also helped me put my kayak on and get it all set up! Great customer service!!
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May 2023 by Kaleb Curtiss
I have been here before and been very unimpressed by the service, but when I was shopping for shoes earlier this week a young man named Michael was extremely helpful and knowledgeable about the footwear products. He was a great help and changed my opinion of the store.
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April 2023 by Dan Mossman
Thanks to Cathy and the counter staff at Bob Wards. All my transactions have been smooth and easy. Excellent customer service! A great place to do business with. Look forward to the next experience. Thanks!
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March 2023 by Peter Gardzina
Chad Was So Helpful!. I received outstanding service from Chad, giving me pros and cons of hiking shoes. He is very patient and epitomizes what true customer service should be.Update to my post on 4March. Service was so good I went back the next day. Tucker walked me through the best options and the price was so good I got another pair. Bob Wards has made huge improvements. They have earned our trust
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March 2023 by Ben Stewart
A Montana classic! They actually surprised me with their fishing equipment selection versus the Missoula location. Great prices too.
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February 2023 by Mitchell
Staff here are extremely helpful. Was looking for powder and reload supplies and they took an ample amount of time to get me the appropriate items.
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December 2022 by Rando Rider
No longer a Montana owned company, they sold out to Al's sporting goods. I used to go here because it WAS a Montana owned business i looked past the high prices because the cash was going to the local economy.
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October 2022 by Shyla Mix
Took a bit longer than anticipated but got my business handled in a professional manner. Huge variety of sporting goods and clothes. Helpful staff.
