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August 2024 by Michael Harris
Absolutely fantastic service
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June 2024 by Landon Sullivan
The level of quality of service and products here has significantly decreased over the years. I was a loyal customer of auto trim for well over 5 years. Disappointed highly in the the attention to details. Doug has allowed very poor management of this outfit and is being reflected. I requested 35% tint in front (state legal limit) and 5% in rear due to photophobia in passengers I often carry for medical. I requested interior exterior dash cam all I got was exterior facing cameras Mike was disagreeable saying that the M7 Memento no longer carry's the camera as attached. (Photo attached) Great, if that was the case: why not call me prior to installing a 'non-companiable' part like any reasonable shop would to see if this change is acceptable to the customer that is paying you're wage? That it is a part that has changed it's name and would have to call the manufacture. Long before I made this appointment I assured this model was a perfect fitment and of sound quality for my particular application. In addition to these dissatisfying finds when I received my vehicle; I come to find they entirely forgot to do my remote start. Forgot. Entirely didn't install a $450 requested part that would take half of the day. After I called ahead to reschedule my tint in conjunction with the dash cam and the remote start as to be the best use of everyone's time. Poor records management and lack of attention to details is a critical.
Edit: I do appreciate you responding to my review finally, but your lack of attention to details is apparent again. I called to reschedule due to your tech's availability for my services. A clear sign of the direction, quality, and integrity of Auto Trim.
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June 2024 by Alex
Poor quality
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November 2023 by Jacques Hansen
We have our company cars tinted her for the past several years, they do a fantastic job. I was so pleased I started tacking my families personal vehicles there for tonneau, tint, and other options. They did a clear bra for my truck, it bubbled several months later and they fixed no questions.
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September 2023 by Anna Kendall
Great customer service!
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September 2023 by Virginia Person
John is awesome to work with. They do excellent work.
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May 2023 by Daniel
Every time I've dealt with them they have been more than respectful and patient and really listen to what I say whether I'm asking questions or explaining what I'm looking for. Took my truck to them again today and I know it's gonna be done right. 10 out of 10 definitely recommend.
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March 2023 by Henry Brown
They did some signs for me a while back and the quality was better than expected and made my old ones look really bad. It was crisp, clean and well placed. Couldn't have asked for a better job at a reasonable price.
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March 2023 by Steve Duval
Nice selection, great staff and fair prices. Very accommodating.
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February 2023 by Daniel Madewell
Every time I've dealt with them they have been more than respectful and patient and really listen to what I say rather I'm asking questions or explaining what I'm looking for. Took my truck to them again today and I know it's gonna be done right. 10 out of 10 definitely recommend.
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February 2023 by Tyler Imhoff
The only place in Helena I trust to take care of my trucks.
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November 2022 by Al Estrada
Been going to auto trim for a few years, excellent customer service on accessories and customer service. Grew up in Montana and couldn't ask for a better experience in all they offer. I highly recommend them to anyone.
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October 2022 by Kyle, dj chops Hopkins
Really great team. They did great work on my truck.
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August 2022 by Garrett Munson
These guys are the best, no question. I stopped by today because I had lost a few screws on my topper and they came right out, fixed it up and sent me on my way. I've been a customer for 10+ years now, and I will continue to be for the next 30.
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July 2022 by Kathryn Kennedy
They did my bed liner and topper. Great customer service employees are really friendly
