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February 2024 by Steven Lee
I went in there last week dressed very casual to look at a King size mattress and foundation. Nancy met me by the mattress department and I told her what I was looking for. A couple walked in a minute later and she left me. I stayed there for some time looking and testing. The other couple had been gone for awhile and Nancy never came back to check on me. Finally, frustrated, I left. On the way out I saw her talking to another employee. Nancy caught up to me, handed me her card and said, when you figure out your price point and if you want to finance, come back and see me. I went down the street and dropped $6,200 with no financing. Lesson is to pay attention to everyone because you just might be surprised who has the money. I dressed how I did on purpose and someone failed in their job.
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February 2024 by Diane Chatriand
Cory and Brenden were so helpful and courteous when they delivered our furniture, they couldn't have been more pleasant to work with
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February 2024 by Tater Peeler
2nd Delivery - Outstanding Delivery from Brandon and Mikey Great work guys1st DeliveryThe local staff was amazing to work with....Sales.....Office....and the delivery guys. Thanks to all the employees!!
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January 2024 by Jim Pederson
Just had an awesome experience here. We've had our couch about a week- so it's been enough time to write a review.The couch is amazing- everything we want, and very comfortable also.The BEST part of our experience was working with the sales person on the floor, Nancy. VERY knowledgeable- VERY patient with us----- and didn't pressure us in the least bit. She came around to answer whatever questions we had---- then left us alone to discuss and figure out what we wanted to do.I mentioned her patience because I'm extremely tall--- and it took us quite a while to nail down what would work for us--- and within our budget also...Everything was great--- and we will definitely come back when we need new furniture.... Thanks! Jimmy
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January 2024 by Claire Lombardo
We received attentive and not pushy sales women on the floor that gave us the time to literally sit in every recliner in the store (more than once) before settling on our own decision- that we are still very happy with! We found out when checking stock and price it was actually 40% the posted price! We were a little bummed it was going to be be 4-6 weeks before delivery BUT we are in Montana dead winter. In negative temperatures and the most snow all season, we get the call from our delivery driver ( just into our delivery window) that they were 15 minutes out. Dakota and Brenden got our new recliner couch hauled in, set up and working in no time and took all the packaging and boxing with them when they left. Delivery was absolutely worth it!
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January 2024 by Michelle Swenson
Buying and delivery experiences both quick, friendly and professional. Delivery crew (Dakota and Brenden) were efficient and thorough, while also dealing with icy street and driveway conditions. Will shop here agin!
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January 2024 by Greg Anderson
Dakota and Brendan were great. Even though they were late due to the weather they communicated with us to ensure we knew that they were still coming. Considering they were delivering furniture in 20 below weather they were great to deal with.
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January 2024 by Kelly M
Nancy and another gal (I'm so sorry I didn't catch her name) recently helped us pick out a bedroom set for our son and they were both wonderful to work with. Tracy helped get us all settled with our invoice and setting up a delivery date (for the very next day!) Brandon and Brenden delivered and set up the 4 piece set very quickly and efficiently. All around wonderful service from Ashley's and their employees. Thank you!
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December 2023 by Michelle McEwen
This place looks very professional.
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December 2023 by David Bustos
Ashley staff members- Ann & Scott helped us with our mattress warranty Very Quickly & Nicely! Nate and Brenden delivered our new, and very heavy mattress, in a timely and friendly manner!! A great place to make big furniture purchases with great service!
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November 2023 by Jeannie
Very happy with service in the store. Nate and Brenden from delivery were excellent. Friendly, helpful, and professional. They moved things around until everything was right where we wanted it!
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October 2023 by Karen Hardy
Bought a beautiful bed from Nancy she was so nice helpful and very professional. Had my bed delivered by Taylor and Brenden, they were fast friendly and professional. Thank you all!
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September 2023 by sang dinh
We came to the store to ask for help with 1 piece of Ashley recliner that we bought online. They went out of their way to help me with no charge for part. I have been become their customer since then. Beautiful store, Price is reasonable. Friendly and helpful staff. The Living room set and bedroom set we have just bought were much cheaper than online. Its great to deal with good people. We always have great time, good conversation with everyone and good laugh there
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September 2023 by Cyndi Nelson
We moved back to Helena and went to Ashley's to buy new furniture for our home from dining area to bedrooms and in between.Nathan our wonderful salesman went above and beyond to help us measure and make sure that everything we were purchasing would fit the spaces that we had to work with and he was extremely helpful and very pleasant as we had him all over the store!! The gals behind the desk Tracy and Anni and actually everyone that we came in contact with were eager to assist us to meet all of our needs! Great people!The furniture came in and was delivered exactly when they said it would and the delivery crew Taylor & Corey were outstanding.They came in,did their assembly of all the rooms and left us with a beautifully furnished home and we love it all!!Thank-you for making what can be a somewhat stressful purchase a very pleasant experience!
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September 2023 by Bud Gantenbein
Worst experience ever. Delivery team needs different attitude towards customers pulse if you call stating it doesn’t fit to the store and cancel you shouldn’t be bullied into keeping the item 10/10 don’t recommend shopping here if you want to be respected sales team is great however the rest of their team needs help with attitude. Damaged our walls and furniture still wanted full price not worth it to me.
