O'Reilly Auto Parts is known for its friendly and helpful staff who provide great service to customers. Many appreciate the kind employees who assist with finding parts and even offer to lend tools, demonstrating a commitment to customer satisfaction. The store is recognized for testing various items for free, which helps customers avoid unnecessary expenses. Reviews mention the consistency of good service across different locations, including Missoula, Great Falls, and Havre. However, there is a concern regarding referrals to a local auto service, which some customers found unsatisfactory due to repeated no-shows and poor service. Despite this, O'Reilly Auto Parts continues to be a reliable choice for car needs, with a focus on kindness and community support.
very friendly and helpful, even installed wiper blades would recommend to anyone
December 2025
Amazing customer service! My windshield wiper broke in 2 degree weather, he helped me take my old one off and put the new ones off! It was very appreciated!
June 2025
Alan was so helpful as I was 1500 miles away trying to help a family member in that area.
