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October 2023 by Jackie Plum
Was friendly and helpful
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September 2023 by Sheila Dorsey
This bank is the worst. They don't answer their phones and they are cutting in person services. Online banking is great but sometimes a teller is necessary, to get quarters or cashier checks or deposit a large check. I am looking for a better solution. Terrible hours and days of operation. I think brick and mortar is a thing of the past. Too bad I guess. I used to like going to the bank to let them hold my money.
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May 2023 by Demized Empire (Glory)
Very nice staff. Stayed open late just to help notorize a title and a bill if sale. Would recommend just cause the helpful staff!!
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August 2022 by Nicki
Worthless
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May 2021 by Robert Garfield
Very dissatisfied will be switching banks soon they can't give me any info on my accounts would not recommend them.
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January 2021 by Bryan Enseleit
It seems every month Wells Fargo takes away one more element of convenience for customers here in Great Falls Montana. It starts with branches being closed and now they're curtailing hours in the morning and in the late afternoon. They are making it very hard for business customers to get business done in an efficient way.
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July 2020 by Thao P.
Joshua is the best banker I have ever met. He helped me with heart and hand. Everyone is also very friendly here.
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July 2020 by Kim Shields
Tellers need to learn a thing or two about manners and how drive thru lines work.
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March 2020 by Nancy Bullis
I'm surprised by the negative responses this bank has received. I have found them to be very helpful, and friendly. I just moved my checking to them and now have a mortgage too. I know they have had some issues in the past but I think they have improved and I would rate this bank 5 stars for the treatment I have received in the past.
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June 2019 by Larry G.
Taylor at this branch sucks. I unfortunately have to use this branch daily and it takes anywhere from 15 to 30 minutes to go through the drive-through. If I had a different choice to use to deposit my deposits I would
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December 2018 by Александр Петровский
(Translated by Google) He was in this branch of the bank and was in other departments of wells fargo. In this branch of the bank, the service is much worse. They did not help to pass the coins, did not accurately copy my checks correctly, and only half of them were copied. Faced rudeness
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November 2018 by Heather Brotherton
First off any bank that blocks people from depositing cash into my account is no bank I want to affiliate with by any means. My sister has been in banking for 20 years and has never heard of such a thing. Unfortunately for me though my mother does bank with Wells Fargo and I needed to put some cash into her account. I had a photo of a deposit slip so to ensure I had all the correct information but was told that since I was not on the account I would need some form of check or money order. Weird I thought but okay no problem I went and got a check to deposit the money instead. When I returned I was told I would need her signature on it to deposit it since I wasn't on the account. Um that is probably good information to tell a person before they waste a bunch of time running around apparently for no reason. Not a bank I would recommend by any means. I have never had such a hard time depositing cash money into some one else's account in my entire life. Now I know so I thought it prudent to inform everyone else so they don't run into the same hassles that I experienced today.
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November 2018 by Andrew Qualm
Visiting from out of town and needed tax information. Thought I could look it up on PC that used to be in lobby but that computer had been removed. Was told to wait for a personal banker. Waited what I thought was a long time especially since a personal banker was available but kept getting visits from employees instead of attending to my needs. Left before being helped.
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July 2018 by Angie Pratt
More concerned about what they cannot do. Than helping you. What ever happened to customer service? Teller was rude several different times. No public restroom either.
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April 2018 by Robert Frank
Had a problem in the past cashing a check from them and it was their own check.