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November 2023 by Karyn S.
I hate Wal Mart and Sam's Club, but unfortunately those are the stores we have here in town and have to shop at them with our limited optionsEach time I've gone into either Wal Mart location, it is always horrible.Shelves have scattered and messy or have no inventory, employees stand around watching customers self-check out, and the employees who are checking out seem to have the lowest IQ. Where do these people come from?! One lady checking out my groceries had dyed purple hands and looked to obviously be using drugs. Another lady did not acknowledge myself or anyone on her line and continued talking to her co-worker about how poor moral is, how awful the managers are, and how much they hated working.I refuse to use self checkout while employees stand around. However, each checker line I have gone through doesn't even know how to bag groceries.It's a scary world when you see the lack of basic skills and how poorly the nonexistent customer service and quality of help is.
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May 2023 by Brooklynn P.
I bought a tv that had clearly been returned and broken before. I didn't realize this until I got home and opened it. I went back to return it within the hour only to find that the serial numbers did not match up. Whoever returned the tv before obviously didn't return the correct tv and the worker obviously didn't quality check the tv before putting it back on the shelf. Instead of trying to work with me to resolve the issue the customer service people turned me away very rudely. So now I've gotta eat the $300 I spent on it. The other Walmart on 10th was very sympathetic and told me some of my options to try to get my money back.
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January 2023 by Deana S.
If you need a Walmart for ANYTHING in Great Falls MT. DO NOT go to the store at 5320 10th Ave S. ESPECIALLY if you are disabled. This particular store is ALWAYS out of stock on everyday items AND mobility carts. I've already done a couple of surveys, last one was a month ago. I did receive a call from the store a couple of weeks ago and was told they were working on changing things. Went back to this store today for just potatoes and whipping cream and butter. Once again there were no carts(was told by an associate that they only have 3 working) AND there were no potatoes! I called Bentonville Arkansas (corporate headquarters) and asked what good are surveys if they don't end in positive results?I'm disabled, I live 500ft from this store what good is that if they're ALWAYS out of the things you need the most and don't care enough about the disabled to fix the mobility carts in back ( my husband offered to fix them for free) . Walmart may be a little cheaper but if you can't get what you need then go to Super 1 if you're on this end of town. Otherwise go to the Smelter location, that one is pretty well stocked and I've NEVER not had availability of a mobility cart.
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July 2022 by Holly B.
If I could give zero stars I would. The store is always dirty and the shelves are always empty. So you have to go to both Walmarts to try and get what you need. Their produce is crap and it doesn't last it's poor quality and by the time you get it home its already bad or bad the following day. They leave moldy and outdated produce on the shelves as well. I don't know about anybody else but I don't have the gas money to drive to the store for my groceries every 2 days or the money to waste on their produce every 2 days as well. All I do is waste my money here!!! The employees act like a bunch of robots who don't say hi or even acknowledge your existence. They act like you are in their way and all they care about is their on line orders. If you ask for help all you get is an attitude. With their other products it's way over priced and their isn't a selection it's only 1 or 2 choices and I don't know about anybody else but I like a variety of choices. Their produce from their papered goods are high priced and it's highway robbery as far as I am concerned. So I am only to come shop here if I have to because no where else carries what I need. I miss the days where Walmart cared about helping families afford to live now all they care about is money and charging people to much money for crappy products. They also don't ever have just plastic knives out it' s mixed or not at all. Also watch the prices when you ring things up because they will put one price on the shelf for an item and when it's rung up in the register it's a dollar or two more than what it said.
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January 2022 by Nikole O.
Went to the store a few weeks ago and met a wonderful employee! A sweet girl named Sarah helped me, she deserves a raise!
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May 2021 by Joseph H.
The Walmart in Great Falls (701 Smelter Ave NE, Great Falls, MT 59404) don't know the difference between oil drain plug and transmission drain plug.Got an oil change at this Walmart a week ago. When I picked it up I immediately noticed my transmission slipping. Today I checked the transmission fluid and noticed it was empty. The transmission fluid dipstick was dry. I checked my oil as well and it was over the full line. brought it a local Auto Zone and they said they've seen this happen with oil changes at Walmart. Instead of changing the oil, they drained my transmission fluid and over filled my oil. I don't think they know the difference between oil drain plug and transmission drain plug. I'm just glad I noticed it now instead of after my car breaks down. It just cost me an additional $25 for the transmission fluid/funnel, and $45 for another oil change. Never going to use it again.