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February 2024 by Mark Merkling
The truck was clean, but it needed some maintenance. Overall, these guys took great care of me when I needed a truck on short notice. U-Haul should have a military dsicount.
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February 2024 by Clint
Got yelled at by the assistant manager for trying to use the door code late at night because I forgot they weren't a 24 hour facility. I put in the door code, was denied, and left with no issues and somehow that warranted getting yelled at. Great location, nice place, horrible service.
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July 2023 by Robin Paullin
Excellent customer service and equipment is top notch.
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June 2023 by rachel mikoff
Derrick and Kurtis were absolutely fantastic and really went above and beyond for me when o came in to rent a truck! I would absolutely recommend this location to anyone.
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October 2022 by Kristie Huneycutt
Poor Chuck was working by himself on a busy Saturday. Answering all phone calls, working the computer, helping people return equipment, and setting up people with pickup. They definitely need more than 1 person working at a time, felt bad for the guy but he was still very nice and made sure that everything was good to go for us. Thanks Chuck! Hope you don’t have to run the whole place by yourself again
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February 2022 by Moriah Mills
Hands down best customer service! Isaac was very friendly, professional, and accommodating. I had a bad experience at another uhaul in Great Falls, and the customer service and Isaac and the Central location made up for it. I give them an 12 of 10! Thank you so much! People don't go anywhere else?
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September 2021 by Kyle Hudson
Rude staff. Short chubby dude with sunglasses on his head got upset I paid for an extra two days for a trailer. Had to mention something about it when I went in for another rental. Bum.
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June 2021 by Mike Gandy
The attendant on Saturday morning was polite, professional and got me in and out quickly on the return!Way better than 10th Ave store!
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May 2021 by Lizet Rios
Best U haul location ever! Friendly staff, fast service, helpful staff, cheap prices and great variety of moving supplies. Chuck is your go to guy, he is the most helpful and friendly employee there but he needs to be more enthusiastic and not sound so boring when he talks. :) other than that... Chuck will be more than happy to happy you in anything to make your moving easier. If you need to choose what U haul to use in the town of Great Falls, definitely use this location over the other ones. Clean location, no waiting in line, answered the phone quickly and very great deals on everything. Thank you guys!!! Definitely recommend this U- haul location!
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March 2021 by Scott C.
Very friendly and helpful with all my needs... using storage only. Negative was there was no light in the storage compartment to load your goods so I had to use a flashlight.
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November 2020 by Bryan Espinosa
I called for a quote for a future move and was assisted by Curtis. He was very courteous, knowledgeable, and easy to speak with. He answered all of my questions. I was very satisfied with my encounter with this young man. I plan to call back and make my reservations with this U-Haul franchise. Cudos!
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October 2020 by Emma Rae
very helpful! love this location.
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October 2020 by Kinzie Fraser
These guys are great! Mike was so helpful over the phone helping make arrangements/reservations, explained things well and covered all the information necessary. Also, a younger guy named Chuck was also very helpful in the pick-up process and checking out the truck. Clean, well-organized store, and kind, knowledgeable staff. They made a stressful, complex situation into a much more pleasant and organized one. Thank you!
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July 2020 by Collin Ward
No point in making reservations with this place. I got a call saying I had to pick up the equipment I reserved from a different U haul 2 hours out of town because it was the closest place with the equipment I reserved. I reserved the truck and trailer over a month out. Hell of a way to treat a customer.
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June 2020 by Suzanne G.
These guys are great! They know the product, and have been extremely helpful on my many box trips!I highly recommend this U-Haul, clean, organized and great inventory
