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November 2023 by Tyler S.
Certainly, I can help you with that. Here's a revised version:"While the Stay Ridge Hotel boasts a visually appealing exterior, my experience was marred by subpar service. The check-in process, overseen by an unprofessional and discourteous clerk, left much to be desired. This particular employee, a notably hefty individual, displayed a shocking lack of courtesy when I inquired about amenities. Instead of providing helpful information, he callously insisted that clarification would only be granted post-payment and check-in, creating an unwelcome and inhospitable atmosphere."
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November 2023 by Mary Bennett
Holy cow! This is a suite with kitchenette, living room, and bedroom and bathroom. Spacious, very clean, very nice! I will be staying here again. Wow. Reception was very nice, very accommodating. Really good experience. They have a dinner social, and breakfast. Free laundry for
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September 2023 by Molly Chen
Sleep? A tad elusive due to our upstairs neighbors' midnight symphony. But with a serene lake right next door, a delicious breakfast spread, and fascinating metalwork decor, the hotel still struck a chord. While our ZZZs were compromised, the experience overall was noteworthy!
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September 2023 by Melissa T.
Clean, comfortable, and we'll maintained. We booked expressly for their laundry facilities, confirmed them via telephone, and arrived to discover a sign indicating that the laundry room is being updated...and not available. This was disappointing for sure. I can highly recommend the breakfast buffet and parking is easy and abundant. Would have been a perfect stay if laundry renovations had been disclosed before my arrival.
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August 2023 by Joey Anderson
This was one of the best experiences I had at a hotel. The room I stayed in has a full kitchen with stocked dishes and dish washer. Some of the building has an overlook of the river. They have a fenced court yard in the back that has a propane grill and a fire pit for the guest. The breakfast was amazing every morning, they have a 24 hour fitness center, hot tub, pool, free laundry center. Close to a cowboy bar (which has off sale ?) and a hibachi steakhouse restaurant in within the same parking lot. Here on business, we were actually lucky enough to catch the Montana State fair which was right across the street. The customer service was very friendly and professional.
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July 2023 by Awesomism Mom
Beautiful hotel… Very clean… The staff is wonderful if you need anything, just ask Justin! The front desk staff is so nice and accommodating! The courtyard is like an upscale park/garden so relaxing the views are Delicious …whole area is pretty. And the food is out of this world… It is not like normal hotel food. It is so good! I highly highly recommend this hotel.
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July 2023 by Traci Schutz
Wonderful stay here. Very accommodating, great continental breakfasts!! There's even a light dinner Monday through Wednesday. Pet friendly....I would totally stay here again and again.Rooms: Room was very clean. Our room was hot despite resetting the thermostat many times. Called the front desk and maintenance was there within the hour, changed the filter and we slept cooler the rest of our stay! Front desk also sent up a fan. They were so great!!
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June 2023 by Sarah Kaufman
The room was spacious, clean, and comfortable. We traveled with children and they approved of the pool! I did as well as it was very clean! Everyone was friendly and accommodating. The breakfast was delicious with a great variety. We will stay with IHG again.
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May 2023 by K K.
We did a lot of research before our vacation to make sure our hotel was clean and new. unfortunately, this hotel is extremely dirty and extremely unkept, the manager was, really kind to let us check out early and moving into the Marriott in walking distance, which was incredible. The pictures on their website does not match the accommodation.
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April 2023 by Kushal Kolli
Great amenities like the Laundry Room, a kitchenette in the room and breakfast. But the service especially the house keeping is really bad. Whatever is asked for at the reception never gets communicated to the house keeping or they just ignore. Having lived here for a month this comes from not just one instance but after multiple experiences.This is the first hotel where I got handed a mop and a vacuum cleaner to clean my own room. Never had this experience in my life. And the manager also seems to have to no remorse the next day after providing such a bad service, they actually “appreciate it” if you clean your room yourself ?. They have a standard solution: just hand over a complaining customer a 5$ coupon for a snack rather than fixing the problem.
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March 2023 by Kacie Sieffert
Amazing. Staff was so welcoming. She even called us later in the evening to make sure everything was okay. More personable than most of the hotels in Great Falls. Highly recommend.
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February 2023 by tony villa
This was my first time staying at a Staybridge in Great Falls. The rooms are fantastic plenty of space and everything you need in the kitchen for an extended stay or even if you want to just cook a few evenings. Beautiful location with nice artifacts and details around the property. Good location except for the train. Sounds late at night and early in the morning. Good breakfast buffet, and very friendly and helpful staff. I will be back to stay here next time in town.
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December 2022 by Rick O.
Diamond Elite member: I stayed here about 25 nights during the past 2 months. All of the staff was great however, the night manager, Brad, provided the epitome of Great Service! He consistently went above and beyond to make my stay excellent. I have only experienced service at his level at five star hotels.
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November 2022 by Stephen
Have stayed here multiple times. The beds are comfortable, rooms are always clean and the staff is absolutely the best hotel staff. They are always polite, attentive and overall really nice people providing excellent service.
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September 2022 by guesswhat
This hotel has been wonderful for our family of three to stay at for two weeks. It's quiet, beautiful, clean, roomy, well maintained, and the staff are friendlyand service-minded. The courtyard, landscaping, and nearby river trail make this facility stand out from the rest. The hotel also offers good breakfastvariety, free laundry machines, and appetizers 3 nights a week. I would highly recommend this hotel to any of my family or friends.
