Ross Dress for Less offers a mix of positives and areas for improvement. Customers appreciate the great prices, often finding excellent deals on various items, making it a budget-friendly shopping option. The variety of products can sometimes feel limited, yet shoppers enjoy the thrill of discovering valuable finds. The store is conveniently located with a decent selection, suitable for holiday and school shopping. However, there are notable concerns regarding the shopping experience. Customers have pointed out a slow cashier service, with long lines and limited tills contributing to frustration. The store's cleanliness and organization could also be enhanced, as a tidy environment is essential for a positive experience. Additionally, the return policy has been a point of contention, particularly regarding shoes, and a more flexible approach could improve customer satisfaction. Some reviews highlight issues with customer service, including experiences of perceived discrimination. Despite these challenges, some customers expressed willingness to return after addressing their concerns. Overall, while Ross Dress for Less has its strengths in pricing and variety, improvements in customer service, cleanliness, and return policies could greatly enhance the shopping experience for all.
Great prices, poorly kept stored, always a mess gotta be lucky to find what your looking for unpredictable stock
September 2024
It's life a treasure hunt. Sometimes you come out bountiful and other times you come out itchy. (not actually!) Would love to see a bit more care and organization around the store. Good for holiday shopping, school shopping, age g
June 2024
This is in a convenient location with other stores and they have a decent selection. Even if it is busy they are quick to keep the line moving. Standard store and you are likely to find something you need as long as it is not super specific. Friendly staff.
