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January 2024 by Natilee Ulsh
showed up before 10pm and they were closed and i was very sad
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December 2023 by Pam Nicol
In line with two items checker shuts down to bag other checkers order so they can switch checkstands … I have two items she had maybe 25-30 items … no one else behind me … you have a job because we the customers shop there …
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November 2023 by Mike Vetter
RUDE AN UNFRIENDLY MANGER AN STAFF. Will never go again an I HIGHLY wouldn't recommend. IDK HOW THIS PLACE IS STILL OPEN!!!!
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June 2023 by Brandee Olivera
Will never shop here again! If I could give this place a 0 star I would! The cashier refused to price match a item that was shown on sale. So I asked if I could order it curbside pickup in the store thinking I can just pay and leave, I was told yea, and to go tell the manager I already ordered and picked up because she is just a cashier not someone who works with curbside orders….I talked to the Manager she was not helpful at all I was told I need to wait 1-2 hours for it to go through on her end. I told her I have to get home and can’t wait, and don’t want to to come back since I already was in the store and had what I needed, she decides to completely stop helping me and walk away! Sylvia was more willing assist me then the general manger! Extremely disappointed in the customer service her!
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April 2023 by Judy Hogg
I enjoyed this place. Fun to explore and the people where friendly.
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March 2023 by Nathaniel Klein
I enjoyed this place. Fun to explore and the people where friendly.
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February 2023 by Tracy Cossins
Was beyond great. The fleece that I picked up was all 60% off. I picked up patterns that our local fabric shop didnt have. Fellow cutting was super friendly.
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February 2023 by Joe Viragh
My wife loves this store. We drive all the way from Alberta to come here
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February 2023 by Crystal Gayle
Knowledgeable and helpful customer service. Great selection of fabric and other craft items
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January 2023 by iridescent55
Really disappointing and unprofessional service. I don't know what the woman took offense to when my husband and I were in a few days ago. We were the only customers, the Joanne's customer service representative was clearly not busy. When my husband asked for some fabric to be cut (which takes about two minutes) she told him she had too much to do and would not cut one piece for him to purchase. He's a very polite person and this instance was no different. He has a lot of tattoos and piercings, sometimes people react negatively and it was pretty evident this was the case. I would never refuse service to a customer based on the way they look and it's appalling that this happened at this Joanne's. I guess there was a reason we were the only customers, the customer "service" here is disgusting and they lost our business. I don't want to shop anywhere that is ok with refusing service because the representative didn't like a customer's aesthetic choices, nor where the employees respond to politeness with rudeness and unnecessarily churlishness.
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November 2022 by Chris-Jana P.
It was very nice to go into a Joann's and have the pricing for sales not 2020 prices like Bozeman. They where very nice in this Great falls location.
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November 2022 by Rara Marshall
I love this store!! It’s always so clean and stocked up very well! Some times the cutter takes awhile to cut the fabrics but otherwise I love this store and definitely recommend it! I don’t know why these other reviews are so bad! VERY VERY nice workers all so so sweet!
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November 2022 by David Bibb
The staff is very helpful and the products good. A very nice experience.
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November 2022 by Neal Miller
Love coming into the store and finding projects I could be doing. Very friendly and helpful staff, working to get any discounts available.
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October 2022 by Rainn Lathrop
Every time I visit Joannes we are treated very well. The staff is knowledgeable, friendly and won't hesitate to give suggestions. They are easy to approach and not overbearing or pushy