Horizon Credit Union is known for its friendly and helpful staff, with employees who are efficient, good listeners, and always willing to assist. Many customers appreciate the excellent service and the positive attitude of the team, especially in branches like Embark. However, some customers find the lack of a local phone number inconvenient, as calls are handled through a nationwide service. Overall, Horizon Credit Union offers helpful service with a welcoming environment, though some prefer more local contact options.
Laurale at embark was extremely helpful today. I couldn't ask for more a better experience and help in the branch today.
September 2024
As a minor(15), Horizon is great for youth banking or banking in general. 👍
July 2024
I love this place they are very friendly and always willing to help.. LauraLee is amazing and I love her. She is the best and helped me understand and helped with what I needed to do after explaining my situation.. very good listener. My favorite person in there
