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January 2024 by Kristine Gardner
I cant say enough on how much I love and appreciate all the help that Jackie has done for me growing out my hair from a total half shave from head surgery. She has helped me through the process of growing it out, going gray and making a new transition into a beautiful tri color low light. I get so many compliments on her work. Truly the best!
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January 2024 by Michelle Abbott
Got another Amazing Haircut today! Laura did an amazing job!
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September 2023 by Heath Horton
I’m not sure what the point of booking an appointment is when they don’t honor it. I booked an appointment, and they had two people that were getting styles and cuts in front of me when I got there. They didn’t even bother to tell me how long the wait was going to be. Absolutely poor customer service at its best. They were too busy talking about their dogs with the customers they were working with versus saying it will be a minute before we can get to you, sir.
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August 2023 by Cyndy Cooper
I don't often write reviews but I feel compelled to talk of my experience at Cost Cutters. I had my hair cut by Jackie on June 2 of this year and if I could leave a negative star, I would. My hair is fine and has medium density. It's thicker in the back than on the sides. I have large ears that stick out and I depend on the hair to cover them. I explained to Jackie I had a function to attend and I wanted my hair shaped and trimmed, it was in a slightly layered bob when I went in. I can not tell you how badly she cut my hair but let me try. This did not feel like a haircut, it felt like an assault. She "thinned" the back of my hair, unevenly and incorrectly; I've had two hairdressers and a physician confirm this since. There were sheets of my hair falling to the floor. Then she took a razor to what was left. It was by far the WORST haircut I've ever had. My ears stick strait out, and it looked like I've had chemotherapy. It was beyond ridiculous and made me feel terrible, ugly and self-conscious for the event. She ruined my event and my summer. It is just now starting to grow unevenly back in, it's been almost 3 months. The amount of work it takes to make it presentable is overwhelming. I would upload pictures, which I have if management is interested, but I can't bear to post them on a public forum. Proceed with caution.
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August 2023 by Pat Hirsch
Come in with picture of how I want my hair cut. Had Jackie cut it perfectly to picture.Service: Hairstyling
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August 2023 by Deb Kemper
Love the cut n gals r greatService: Haircut
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February 2023 by John Stautz
With over an hour and fifteen minutes left - showing a 0 minute wait - they would not accommodate a walk in. One employee was giving a perm and was booked until closing - but the other one was simply sitting around on her cell phone. This was the one who stated that she would be unable to accommodate the walk in.
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October 2022 by Val Kellogg
My stylist was Laura. She did a beautiful job coloring and styling my hair. She took her time and was nice. She did exactly what I asked for. My blowout and flat iron style was one of the best I’ve ever had. It lasted 5 days.Highly recommend her or Jackie. I have been to Jackie in the past.Services: Hairstyling
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October 2022 by Christina Michele
WORST HAIRCUT I HAVE EVER GOTTEN!!! I AM NEVER COMING BACK! TOLD THE WOMEN CUT TO MY COLLAR BONES SHE CUT TO MY JAW I AM VERY ANGERY!!!Service: Haircut
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July 2022 by Kimberli Alyssa
Gave her a pic of the cut I wanted. She ended up cutting it waaaay shorter than the pic. She said at the end she hoped it wasn't too short. I wasn't super excited with the length but it still seemed like a decent cut so i said it was fine (plus we can't clue it back on, so..) Until I got home and really looked at it. The layers are very uneven. One side of my hair looks good and the other doesn't. Chunks of hair in layers and no blending. Just looks like big, uneven gaps. ?Service: Haircut
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May 2022 by Rikki Hodgins
Haircut looked good from a distance I got home and looked in the mirror and places all over my head were an inch longer than the rest, didn’t even simply line up around the ears, worst haircut I’ve ever gotten and I don’t honestly know how the person who did my haircut has a job as a barber, when I got there I overheard them talking about how someone only tipped them 3 dollars, hmm, I wonder why?Service: Haircut
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April 2022 by Katherine V.
I do NOT recommend this place for hair care. I went in for a perm that I get only every 10 years due to the fine straight hair I have. The perm did NOT even last a week. I went in to speak to the manager whom I would think understood why I would not try another perm again so I asked for a non bleach high lights. If not for free at least at a discount. The new girl who did my coloring said she would talk to the manager about a discount which at that point the 3 ladies gathered to talk about me while I was under a blow dryer which I have never been put under for a coloring. When I was left there for a very long time do to the girl was on the phone whom didn't come back and check on me. When she did bring me back to rinse and finish me up the manager said I didn't get a perm so I paid another full price for my visit. After the coloring my hair had so much breakage that I havent seen another hairstylist for a year! I should have started this with the fact I came in during COVID time to give back locally and purchased at the time of the perm 2 large shampoos 1 large conditioner and a leave in conditioner for my granddaughter. I left a $20 tip my first visit and again gave the second girl who did my highlights also a $20 tip. The manager made sure that she would not be the one to rectify the problem. I would NEVER RECOMMEND this local place to anyone! Even the local Salon School told me that i shouldn't let them get away with ruining my hair. That the breakage May never grow back again. I should also let you know I have one length, past my shoulders length. I now have tons of 3 inch breakage along the top of my head. I have waited along time to give my opinion due to giving the Benefit of doubt. I can not keep this from the paying customers that deserve to know the quality of the help at this establishment.
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March 2022 by Nichole Hess
My son has crazy cowlicks on the back of his head and you can't cut it too short. This is the first place I've brought him to and they actually listened to me and his hair wasn't too short in the back. Will definitely come here from now on.
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February 2022 by Cayla Clark
Don’t go there unless you have hours to wait. If your from out of town or new here don’t go there they will tell you “ appointment only” even if they say they take walk ins. Worthless
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February 2022 by Kim T
Workers are very nice and polite but they are ALWAYS put of products. I go in there every week and still, no products. I have been trying to get this same shampoo and leave in conditioner for 3 months and still, nothing. The shelves are always empty! It's not the workers faults. They get what is delivered to them. The bad part is, there is no way of ordering online. I have been having to use substitutes but that doesn't go well, especially when you have this one certain product that does really good on your hair. Why is there such a hold up on this? Why isn't it being delivered? Certainly there is something someone who works there can do to get the attention of the higher ups and tell them to please step up their game! This is ridiculous! So know I am still using substitutes and hoping for the best until the real products come in if they ever do. Certainly the company would not want to walk in and see their shelves empty all the time.