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December 2023 by S S
Made an appointment. Got waited on about 30 minutes after appointment time. Short staffed.
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November 2023 by Lynne James
Very good customer service. If you ever go there ask for mikell he was very nice and helpful. I really recommend this place
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September 2023 by Holly Morris
Mickell has been helping me with my account since the gal that handled it does not work for the company. This man needs a raise! He gave me options on lowering my bill and made sure I got the best deals possible on our new phones and watches. I am 1000% happy with the way he helps us when we walk into the store!
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September 2023 by kala bartley
I Had a wonderful experience at the AT&T on tenth. I went in for an upgrade and was greeted instantly with smiles from the employees. The manager Mickell was super kind and helpful and set me up with my new phone upgrade. I honestly was thinking about leaving AT&T not that long ago, but the good service, help, and environment convinced me otherwise.
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September 2023 by Jennifer Guiles
The staff are so helpful. Mikelle went above and beyond to get the service I needed for my business. He's super caring to his employees and makes the environment fun. Shari was awesome completing my set. She even stayed past closing to get everything finished. Highly recommend!
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August 2023 by Micele' Hall
I really enjoyed my experience with this store and the employees there. They where very helpful and knowledgeable and had wonderful sense of humors without loosing their professionalism. I would recommend this store to anyone who is looking for good knowledgeable, enjoyable shopping and purchasing pleasures.
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August 2023 by Jewnisee
The manager didn't know what he was doing at all. He signed me up for a trade in, told me wrong information about billing and basically acted like he didn't do anything wrong when asked about it.
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August 2023 by Saneel Prasad
Phenomenal store! This establishment is under new management and it shows. The customer service and professionalism is amazing. Mickell was extremely helpful and had such a positive attitude and a genuine concern for my issues with my SIM card. Definitely the go-to AT&T store in the Great Falls area.
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August 2023 by Cori sisko
I went into the AT&T store a couple days ago to upgrade from an iPhone 8. When I walked in I was greeted not very nicely by a salesman named Josh. He seems less than happy to try to help me which actually he never. Did he help me purchase extra storage for my phone to get it to back up which in hindsight now I never needed to be down. I could’ve deleted so much stuff off my phone or been just fine but anyway that’s another story, he complained about his job with AT&T the entire time I was there he complained about everything he was absolutely no help to me honestly couldn’t get out of the store fast enough it was very unpleasant. He told me I needed to go over to the Phone Ninjas, so that they could take care of my phone spent 50 bucks over there that wasn’t even needed so thanks for that Josh , I ended up going to the marketplace had the best the best service ever from Sarah I gave her a five star review. She was absolutely amazing so if you ever wanted to get a phone go to the Marketplace store and ask for Sarah and as for Josh, maybe you should get a different job as that’s all you talked about the entire time I that was there .
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August 2023 by Ashley Brock
Recently went in for an upgrade and was greeted as soon as I walked into the store. Although I had a-lot of questions, the manager Mickell answered all of them without any problem. I will be going to this location from now on with any of my AT&T needs. Thank you Mickell!
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July 2023 by Laura T
Great experience, knowledgeable, friendly staff. They were able to resolve the phone issue we were having.
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June 2023 by Amira Rodriguez
Mickell AT&T Manager literally the best manager!!! He was so knowledgeable and professional…. Happy with my new phone and my business phone. 100% recommendation if you are changing providers like I did go straight to him, all of the employees will help and they are extremely friendly and nice but my preference is the manager!!! Literally my go to!!!!
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June 2023 by christopher rodriguez
This place has excellent service. The manager Mickell was very professional and honest. I would recommend 10/10.If you want great customer service and honest this place is where you need to go.
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June 2023 by Jason Perez
These guys were amazing the manager mickell and angel took good care of me and my wife this will be my number 1 store to go to
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May 2023 by nate aguilar
Alex was super helpful and didn’t lie or try to make it sound better than it actually was. He answered all of the questions my wife and I had. If you go in ask for Alex. On top of everything he was super nice and actually cared about or budgets and sat with me while my phone was transferring everything over. Didn’t rush us at all. ASK FOR ALEX ! definitely a 5 star person right there.