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February 2024 by Kayla J.
This has always been one of my favorite grocery stores in great falls and the cashier staff has always been friendly when I've been there. Also, the cake decorator(s) is/are SO fantastic at their job too! I've ordered several cakes for my daughter's birthdays and all of them have been amazing! We just got a Pokemon cake and I wish I could post a photo because it was EXACTLY like the photo I gave them. The price is always very reasonable too. I couldn't recommend them enough. If you look in their cake display, you'll know what I'm talking about because they always have some neat creations.
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November 2023 by Green N.
Starbucks employee comply rude, told me she would be with me in a minute, as they finish other ppls orders. I hang back from the counter, another lady walks up right to the counter and is taken care of before me. Real nice to acknowledge me then totally skip me. Don't waste your money here!
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September 2021 by Google user
Best friend chicken in town
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March 2021 by Chanin Kirby
Best friend chicken in town
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September 2020 by Brigit C.
The in store Starbucks at this Albertsons location is the best I've seen. The ladies who work there are professional, friendly and positive. As a customer service based organization, I am sure they deal with unfriendly or crabby people but you'd never know it, they always have a smile, joke or happy greeting for you upon your arrival! Throughout the US I've experienced inconsistencies with Starbucks depending on the barista's but at this location they've been spot on every drink we've ever purchased no matter what time or day of the week! Thanks for being so awesome!
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August 2020 by Debbie Wirtala Visocan
I would like to give a shout out for the great customer service that I received today from Thane in the dairy department, as well as, the lady working the self check out. I really don’t like taking the time to learn something new, so I had never learned how to use the digital coupons. Due to the guidance from these two individuals, I am quite sure I will be using the digital apps in the future. Thank You!
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August 2020 by Makennah L.
I would avoid going to the Starbucks in this Albertsons if you can, they look for any reason to over charge you. I got my usual drink, which I try and avoid the smaller Starbucks's in stores but I was all the way across town, and they said it was an extra charge to have the half and half in my drink that came with it. Once she handed me my receipt I politely asked why it was more than when I go to an actual Starbucks and the answer I got as it's just how they do things there , which didn't sit right. Then once my drink was almost made the same lady tried calling me over to try and give me the $.70 refund because " the other lady on staff made my drink differently" but at that point I just wanted my drink and to leave.
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July 2020 by Bev McCurry
Bought deli chicken on Saturday. Terrible customer service. They had ran out of breasts so she said the store would substitute a thigh...I asked if it could be 2 but was rudely told "no". Decided not to argue as I had a fussy child with me so took the chicken, finished my shopping and went home to serve chicken to my family. Hummm, then we went on to find feathers in the chicken.
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April 2020 by Holly Imus
I have always had great service here and the choices/prices are all reasonable. today was my birthday and the gal at the bakery made me a special cake, short notice and I really appreciated that. so kudos to her!!
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March 2020 by Wendy W.
One at the least of the cashiers has no training on implementation of the digital coupon/app discount. If something's already on sale for say, 14.99, and an additional discount with app coupon makes it 12.99, he acted like he understood, but he didn't ask to scan a bar code, and I noticed later on the receipt he still did the higher price. I wish the cashiers at Albertsons received training more like the friendly and super-efficient cashiers at Super 1
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February 2020 by Frankie H.
This is the best grocery store in Great Falls and the best Albertson's in the state of Montana. Spotlessly clean, everything you want, friendly helpful associates that call you by name. YES, PLEASE. It is always a positive grocery experience.
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February 2020 by Peggy Winkle
I don't know if this is where I complain about the pharmacy but I'm about done with them.we have used this place for our medicine for years. But for the last 5 months they tell us the meds ready for pick up. Get there ,wait in line either at drive through or it at the counter. Then they tell us it's not ready, but it will be just a few minutes. Now remember we called to make sure it was ready, talked to some one working there. My granddaughter went to pick up our meds ,they
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July 2019 by Darth S.
Piss poor customer service. Stand in line with 5-8 people in front of you and only 2 cashier and they can't bother to call for another checker absolutely unacceptable. Either hire more cashiers or open a self checkout. Pretty pathetic the manager is. He would rather Stand around talking with the people at Starbucks and drinking his coffee then to open another check out I will never shop at the store again
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February 2019 by Tera Krone
Great fresh food selection!
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October 2018 by Tisa Mi
WOW , their bakery just blew me away with how amazing their work is!!! I called in my order and it was spectacular!