“Great storage, highly recommend. I had no issues with my RV and really appreciated the ease of working with the owner on moving out. Thanks for the positive experience. Wish I had this storage closer to my new location.”
“I would give this business a 100 if I could. Crystal was amazing. She did not have what we needed that day and never promised she could deliver. We then looked at a larger unit....which we found was too large for our space. We were bummed and were going to have to part with some building supplies we wanted. She took 2 days and had the unit delivered.Ben, one of the drivers delivered the unit I wanted but had not called me like I wanted him to before dropping it. I was concerned and called to see when they might be calling for the delivery. Crystal was alarmed because Ben had already finished for the day. She apologized all over herself and asked me to call her back if it was not placed correctly.I then within 10 minutes or less had a call from Ben apologizing as well and offering to make it right. I mean WOW how awesome to admit you did not do something exactly as requested. Professionals don’t do this very often but if they did, it would mean more business.I called all of the other companies who were listed. They were charging $150.00by an hour from Calgary for delivery. They only sold their units and they were 3 times the price they are at Lockwood.All businesses should treat their customers the way Crystal does!!! Thank you ?Charline M SiphersLicensed Property Manager”
“From initially getting lined up with a storage unit to the day of check out, everything couldn't have gone any smoother. Everyone I spoke with on the phone, were very pleasant to work with.”
“We have rented for over a year at Falcon Storage and under the new management the facility has become safer with a new surveillance system and more customer centered with easily reached management. We are so pleased that we rented another unit there so that all of our storage is in one location. We recommend without reservation.”