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May 2023 by Veronica Watterud
Initially, the person who helped us seemed informed and helpful. However, as time went on and we ended up owing an extra amount on top of what we already paid to the IRS, communication and clarity disappeared. We had to make several phone calls over several weeks to try to clear up our confusion, and we never got a clear cut answer. The lack of communication and answers made us feel suspicious of possible mistakes that were never clearly explained. I hope our experience was an exception to great service, but we will find someone else to do our taxes next year.
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February 2023 by Haley Gray
This was our first experience in the Conrad office. Our advisor was very knowledgeable, fast, and friendly. The only thing we did not discuss prior to starting was the fees for their service and it was slightly more than expected. We were able to get a refund for the first time in a few years and it was convenient to have H & R take our processing fees straight out of that refund without an up front payment. Overall it was good and we will be back next year!
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December 2022 by Joshua Cochran
Very helpful and always smiling any questions I had were answered very friendly
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October 2022 by Sam Gouchenour
Andrea Gouchenour is the best!
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June 2022 by Jamie Riehl
Bettine is the best! She is very thorough and she takes the time to personalize each and every visit.
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June 2022 by Jeff Huffman
she has been doing my taxes for 15 years. We wouldn't think of going anywhere else.
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May 2022 by David
Process was very simple they were very professional and sweet. I appreciate their patience with all my questions and concerns. Very pleased with our outcomebas we had alot of uncharted territory this year regarding taxes. Cost was reasonable aswell. Thank you!
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April 2022 by roy young
Willing to get the best tax credits I can get Andrea goes the extra mile
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March 2022 by K.M
I use y'all every year. It is so refreshing to drop off your papers and leaving knowing that they will give 100% worry free.
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March 2022 by bowman tube
All ways good to see the employees there in Conrad. Great customer service
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March 2022 by Cheri' Robertson
always a pleasure to have Andrea do our taxes for us.
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October 2021 by Roberta Lynn Arnoux
Very efficient and Bateen of the Conrad Montana H&R block office showed personal attention to my case, she is amazing.
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June 2021 by Desiree LaPlante
My experience has been good
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May 2021 by Dana Elkins
Accuracy as well as curtious service.
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April 2021 by Kamie Barnhill
Andrea took the time to visit with us and asked us questions that helped us get the best tax refund. She told us about items that we did not know to use on our tax forms. She was great!!
