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December 2023 by Kenneth Gray
The lady I was trying to get some help from was so rude and actually told me it was a privilege for me to have a bank account with the services they offer. I can’t wait to cancel my account here. They keep charging me for fees that I have tied to opt out of. Overdraft protection is a privilege as well she said. I am shocked by the way she talked to me and I will definitely be going to another bank in the Columbia Falls area. Shame on you Whitefish Credit Union. I’ve been banking here over a year now and I will no longer be a member here due to poor customer service.
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December 2023 by Zachary Pinkston
Fantastic place to bank. I have been with them for many years now, extremely friendly and supportive of small community businesses and people. I recommend them to all and look forward to other banking needs in the future!
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December 2023 by Greg Edwards
Best banking crew in the Flathead!
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November 2023 by Guy H.
Terrible service. They will shut your accounts off while you travel, and do nothing when you call. They dont give a crap about their members! Go to Parkside Credit Union.
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August 2023 by Tiffani Short
I’ve been banking here for years! Have had a great experience! Elicia is wonderful! Gals know my name and make it very easy with transactions.
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May 2023 by Madison Cox
Elisa the teller at the drive thru always makes my day with her positive attitude and helpful nature, thank you
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March 2023 by Pamela Brooks
Very nice people!
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July 2022 by Bryttani Wolter
I do not recommend. The tellers seem to be very uninformed. 2 of my insurance checks from a car crash had to be held for 10 DAYS!Oh actually MORE ( of course they mean business days). Took the 3rd check in today to just cash it. NOPE, not only am I not able to cash it. She says they need to hold the check for 5 days. Huh? When I asked why such a difference in time, she said "I don't know." Then asked another teller and, again I got "I don't know" Ok.....I was also told that after the 5 days I would have to transfer the money from my savings to checking to get it. WHAT?I can't wait till they release my money. I will be closing my accounts.
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July 2022 by David Hahn
I opened an account there the staff was very friendly. Even though I only had a very small amount
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April 2022 by Chelsey Padgett
Terrible online services, poor customer service, and unexplained fees. I called to update my mailing address, followed up by mailed confirmation of my new address, and also had the post office forward my mail. Yet I still receive a $5 charge for changing my mailing address. Not to mention being unable to pay loans online, I can't even see my loan details online. Grow with the times Whitefish Credit Union, grow with the times!
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April 2022 by Raymond Payne
I've been banking with WCU for over 8 years. I deal with the Columbia Falls Branch for the most part.they have always been helpful and in good spirits when I have needed help. Or ask questions about info on loans. In the time I've been with them I've refinanced my home and saved. Also got the best rate on my new truck. Thank you WFU for your great service...
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January 2022 by Cheryl Henley
Wishing there was a zero star rating for this organization today. I was on hold for over 12 minutes and then the surly ignorant woman who answered the phone transferred me to NOWHERE when I asked to speak to a manager about getting a proof of pay-off for a home loan and also needed to straighten out the names on our savings account. WORST CUSTOMER SERVICE FROM A BANK OR CREDIT UNION EVER IN MY EXPERIENCE.
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January 2022 by Nick Monroy
Worst place to bank ever if you want checks or to transfer money to a spouse. I've never wished to have a BofA near me more. Do yourself a favor and don't bank here.
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January 2021 by M H
WFCU in CFalls is a much better experience than the one in Kalispell!
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December 2020 by Sean Herbig
Inside business is made by appointment during cv19
