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April 2024 by Celina Bryan
Jaclyn is their fastest service counter rep. I send a lot of mail, and any time she is there I get super happy because I know it isn't going to be 20+min in line waiting. Everyone at this location is super nice, but some definitely work fast and more efficiently than others. Jaclyn makes these visits enjoyable, sometimes she has the extra time to small talk, sometimes she doesn't, but either way, I am in and out, no hassles, no sales pitches, no nonsense. I state my expectation and she delivers quickly and with a great demeanor. Keep her, she's great. Thank you Jaclyn?
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March 2024 by Chris Knutson
Terrible service, don't tell me you couldn't find a "secure" place for my packages that didn't need signed for when you've left many many packages right on the front porch so many times without an issue, especially when there was someone home all day watching for you and didn't see you once, what waste of tax money
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March 2024 by Tyler Frank
The postmaster Shawna desperately needs to be fired. Her unprovoked aggressive way of handling or just straight up yelling at customers is absolutely vile and straight up abusive. She calls me waking me up at 8am immediately being aggressive with me, again unprovoked, regarding a complaint I made to headquarters about a missing package. The level of unprofessionalism from a government employee and establishment is embarrassing.
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February 2024 by Tayler Josephson
Absolutely horrible experience trying to get my package. You can’t get ahold of a person even if you wanted too
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December 2023 by Austin Mathis
I have had around 15-20 package issues over the last few years. Long story short, this is the worst Post Office.I returned from having to pick up another 'Attempted Delivery' and decided to join the ranks here on the Google reviews.I go to pick up my package because at this point 'Delivery' is just a buzzword and not an actual service they provide. I give them my Tracking# from the seller as there was no slip in the mailbox or my door to tell me they attempted to deliver it... yesterday; I had to find out after checking my tracking via the website. After a few minutes the associate returned. The sheer shock on my face when they returned empty handed and said they are unable to find the package! A true USPS miracle - a lone package lost in such a well-oiled, fine-tuned machine. Lucky to behold, privileged to be a part of.They took my number, said they would call when they figure it out. (Never returned my phone call)This is a paid service.Tune in next time.
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December 2023 by samantha waters
Woman in the passport office is amazing. She was so helpful and made the passport experience as easy as possible. Also, a one stop shop! Photos and applications done there, will absolutely continue to renew there.
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December 2023 by Yo Pete
Annoying how a once quality service got worse...
...and worse...
...and worse.
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November 2023 by Jason Poor
Unsure what all the one and two star reviewers are on about. This post office has good hours, easy access, and is clean and orderly. 100% of the staff are incredibly friendly and knowledgeable. Always a pleasure to walk in.
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October 2023 by Luke Smith
Awful service. They continue to accept packages from other couriers that they can't deliver and have rude staff that lie on deliveries.Had a package today that's a microwave and the update on the tracking was "mailbox is full." They were instructed, as per their standard form, to put packages on the porch when they're large. I called the local office and the lady said, "I dunno, maybe it's heavy." I inquired why they accepted it in the first place and she said, "trust me, I'd stop doing business with Amazon if we could." Wait what? You don't like staying in business? You do realize your job relies on customers like me sending and receiving mail and packages, right?Their job description must say something like "must be able to lift X amount of weight to be employed " and I'm sure X amount of weight is the limit of what they will accept. But that doesn't matter because they wrote "mailbox is full" before the courier even left the post office and didn't even make an attempt.The lady answered, "how can I make your day great" and then quickly went to "I guess we'll try to deliver it".At this point I have to tell my retailers to not ship with USPS, so this local branch will be happy. They need to hire competent staff down here. Read your reviews, guys, you need to manage your operation better.
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October 2023 by Simple Clam
I was just notified that seven large boxes of media mail were undelivered and sent back across the country because there "was no receptacle"Bruh.We live in a house with a big front yard and an accessible foyer, so that was an interesting excuse, I'm sure someone got a nosebleed trying to come up with that one. Yeah oops I forgot to put out my seven box receptacle, my bad. Guys... at least tell lies that a toddler would believe.I was going to come in and bring liquor and snacks, troll dolls, a ball of yarn, whatever gets these carnies excited, but I think they enjoy being the worst version of themselves. This office has inspired me to exercise and have more follow through with the people in my life, so I do thank them for the consistent awakenings of how not to be. I imagine their stoves are caked with grease and their refrigerators have a stench that would melt steel. No doubt in my mind they are hoarders with alarming blood work, bad parents, bad siblings and children that pregnant women pray to God their kid doesn't turn into. I hope at least they have drugs or alcohol to deaden the reality of who they have become as individuals. I wouldn't wish that epiphany on anyone.Godspeed guys, you got an uphill battle ahead of you as I'm sure your whole life is in peril, all we have to do is get a P.O. box at the whitefish post office.
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September 2023 by ElonMuskMT MT
Gary conducts himself with a level of unprofessionalism and disrespect for others that warrants internal review.
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September 2023 by Sarah Briggs
If this place was a privately run business it would have gone under a long time ago. Shana (the supervisor/manager) is incredibly incompetent. She can’t answer basics questions about whether or not your mail will be delivered to your home address. She’ll insist that if the carrier isn’t able to safely turn around by not backing up their vehicle (which I have seen them do multiple times on my street) that they can’t deliver to you. If she wasn’t a government employee she wouldn’t have a job anymore. They refuse packages frequently with no notification that you even had a package there. We’ve honestly considered changing our PO Box to a Kalispell location because of how horrible the service is here. The Columbia Falls postal circus is an absolute dumpster fire.
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September 2023 by Jonathan Fischer
It has my stamp of approval
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September 2023 by Kathy Wells
Easy to get in and out
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September 2023 by Beth McBride
The people who work here are so nice and helpful
