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February 2024 by Lynn Rugheimer
Repaired our vehicle, explained the problem. Really appreciated the loaner vehicles during a stressful family time.
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February 2024 by Katie Lysette
Ryan recently sold me my Rav4. Cant say enough nice things about him. He was kind, responsive, not pushy what so ever and honest. He went the extra mile on this sale for me, and I can't thank him enough. I was treated with kindness and respect by all the team members at Toyota Butte and would gladly do business with them again.
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January 2024 by Marek Zaluski
Kindness, professional, qick service
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January 2024 by Yvonne Wilson
I purchased an amazing 2017 cadillac xt5, and very grateful Craig was such an excellent salesman!!! He deserves a five star award. There was a bump in the road driving it home and they did everything possible to fix it and picked up and delivered!!! Amazing dealership. Everyone at butte toyota was extremely professional and very friendly!!! I'd purchase from there again if I ever do
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December 2023 by Robert Ferris
I drove out here from Seattle in 2021 since they could get me the exact 4Runner I wanted at MSRP (everywhere else in Western WA wanted +10k over MSRP). Craig was able to get the exact trim & color & options I wanted. Overall a great experience & would return to buy another Toyota from here.
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November 2023 by Nikia Schroeder
I’ve gone to Butte Toyota for 3 years now and this experience made me never want to visit again. Initially I asked for my scheduled regular maintenance and if they could rotate my tires because last time they marked on my MPI they rotated them but I had a small air leak in the same exact tire when I brought it in so I knew it wasn’t rotated. The service coordinator said he would tell the techs to get it done. When my vehicle was done they still did not rotate the tires, as my husband marked them. I called and complained to the front service desk about this and he said he specifically told them to rotate them per my request. So I came back the next day to get them rotated and the front service desk tells me he talked to his techs again and they said they rotated them. I told him no they did not rotate my tires my husband marked them, and all tires are in the same place when I brought them in the day before. After they finished rotating them Nick comes out to tell me they are finished and that he watched them rotate the tires this time. Then he proceeds to give me an excuse about how my husband marked the tire valves so I’ve must have believed somehow they weren’t rotated but they were and that’s the only mark he sees. I stopped him and said no I have numbers marked on the actual outside of each tire and they were not rotated. I did not appreciate him trying to tell me 3 different times I didn’t know what I was talking about. Makes me wonder how long I’ve been paying them to do stuff to my car and they aren’t actually doing it.
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September 2023 by KSS
This is a first rate dealership. The sales associate was outstanding, courteous, and knowledgeable. The sales manager was accommodating and helpful. The finance staff was extremely professional and proficient. This is the best dealership experience I have had in 40 years of buying vehicles. Thank you Butte Auto.
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September 2023 by Hannah Hartsog
I would highly recommend Kirk at Butte Toyota. He went above and beyond to help me find a vehicle. With the recent vehicle shortage our journey took a year and he always kept me in the loop and never gave up trying to find me something. He was super knowledgeable and was always very quick to respond to my 10,000 questions I asked. If I could give 10 out of 5 stars I would.
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July 2023 by S NewNew
Purchased a car, a 2019 Chevy Equinox in 3/23. Check engine light has come on 4x. The last time it came on I was driving away from the dealership AFTER it was "repaired". At this point I feel like they're putting bandaids on to get me to the end of the warranty and then I'm gonna pay big outta pocket for a lemon. Don't reccomend this place AT ALL. GO SOMEWHERE ELSE!!! A bunch of young kids just tryna make an easy buck from your hard earned money.
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July 2023 by J R
On our way back to New York, our car's thermostat started flashing, and we were concerned that we would not make it home and getting it serviced at a Toyota dealership would be costly. However, to our pleasant surprise, this was far from the norm. Caroline, Amber, and Decker treated us with utmost care and respect, even offering a courtesy car for us to grab a bite while they ran a diagnostic check. Decker, our car technician, was a true blessing. He handled our car with such diligence and attention as if it were his own, instilling confidence in us to continue our journey home. I must say that I wouldn't hesitate to have my car serviced from Butte Toyota. I highly recommend them!
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July 2023 by tim baxter
Here is my experience:I purchased a 2017 Nissan Murano in early Dec 2022 and have put on 8000 mi driving mostly to and from work.The salesman stated there was a bumper-to-bumper warranty to 150000 and drivetrain to 200000 and that they did a 150 pt inspection on the vehicle before I purchased.The vehichle has a vibration crack in left quarter panel nowthe passenger front seat threads are tearingthe healights are fogging upthe struts are going outThe above is NOT covered by the warrantyAlso the differential seals are leaking and after fighting with them they are fixing at thier cost.I WILL NEVER PURCHASE ANOTHER EXTENED WARRANTY or vehicle from them as I feel I have been lied to and manipulated. They sold me a lemon.. Can't wait to see what is next on the POS.
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July 2023 by Ashley Nicole
Although it was unfortunate my car broke down and I needed quite a few things fixed. Nick was exceptional at keeping me updated. I will never go to anywhere else in town for service besides Toyota!
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July 2023 by Kate Glasch
Just purchased a Highlander from them and had a great experience. Craig went above and beyond searching for the right vehicle for me. Robby also helped seal the deal when Craig was out of town. They were very communicative, helpful, and professional. Financing was also quick and easy. Fast and easy process all around thanks to Butte Toyota!
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July 2023 by Charles E
If you want to over pay for your new car or have to negotiate the price down to what you were originally quoted. Shop here! I am not a fan of the car salesmen tactics and will not be buying from them again.
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July 2023 by Allan Bell
Great experience, showed up unannounced and were able to accommodate me after a short wait. Pleasant staff and very knowledgeable.