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April 2024 by J N (7.62x54R)
I've been here twice and have had nothing but an excellent experience both times and will no doubt be back the next time I need shoes. By happenstance I ended up working with the store manager both times (Grant, IIRC) and he and his employees are all excellent. This is an old fashioned shoe store and they are focused on customer service, Grant took the time to get multiple pairs of shoes out and make sure things fit well, much better than any attempts at buying shoes online have ever worked out for me (and without the delays and hassle of shipping). I spend anywhere from 10 to 16 hours at a time on my feet so good fit and comfort are essential and having someone who is knowledgeable and cares about getting his customers a good product that works for them is immensely helpful.In addition, if I understand correctly all or most of the employees are essentially managers in training to one day have their own store to run. It is rare to find a company that invests in its employees like that these days and is good to see.
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October 2023 by Kimberly Tong
The young man who helped me in your Bozeman, MT location was very kind and knowledgeable. He did a great job of making sure I got the shoes I was after and hooked me up with a great product to keep my shoes in good shape for years to come. Highly recommend this store!
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October 2023 by Amber Phillips
Employee told me the shoes would be good for standing all day.. instead he upsold me on footwear that I couldn't wear after a 6 months.
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March 2023 by Kim Fauls
I stopped in with one son while the other was at a birthday party and didn’t expect much. Wow, was I wrong. Story was fantastic. Very personable and helpful and knew his shoes. So impressed that I bought a pair of shoes for myself and brought my other son back after his birthday party to get him a pair. It’s rare these days that you find decent help in stores and he was an exceptional salesperson. Will go back again.
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February 2023 by Rose Cadd
Cassidy is amazing and helped me exchange a pair of Brooks shoes I had a warranty on. Excellent customer service, thank you!
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November 2022 by kody Keith
Went in looking at some boots and was given ample information on multiple brands and designs by Dalton. 5 star service for me couldn’t ask for better customer service or experience!
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November 2022 by Christina Julian
Awesome experience last night at this store! The gal that helped us was so kind and really knew her stuff! She found us exactly what we needed and it wasn’t even on the floor! She just remembered the last pair of these awesome winter boots they had in the back and went looking for them. They were perfect for my son who lost his boots this week. I just couldn’t be happier!
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November 2022 by dcjulian5
Awesome experience last night at this store! The gal that helped us was so kind and really knew her stuff! She found us exactly what we needed and it wasn’t even on the floor! She just remembered the last pair of these awesome winter boots they had in the back and went looking for them. They were perfect for my son who lost his boots this week. I just couldn’t be happier!
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October 2022 by Chris Bauer
Amazing experience every time with knowledgeable, helpful associates (shout out to Dalton for the excellent service). First and only place I'd recommend for shoes in Bozeman.
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October 2022 by Sarah Cunningham (Cryzana)
Awesome store and GREAT customer service! I was buying a gift for my husband and only had 5mins. Jake helped me find just the perfect style shoe-- When I gifted it to my husband we found that it was a little to tight. Jake and his workers made the exchange SUPER EASY and my husband LOVES the new set! Thank you so much! -Sincerely Customers for life!
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October 2022 by Randeligan
Great selection of high quality shoes and excellent customer service from knowledgeable staff. Have purchased quite a few pairs of shoes and insoles from this location and always had great experiences
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September 2022 by Jill Nobles
I have never been in a Trade Home Shoes until yesterday. The sales associate (Dalton) was such a big help with picking out my shoes. When traveling again I will definitely stop in and also tell everyone of my experience. Thanks for the great service and the great shoes.
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August 2022 by Laura Evans
Great place to get shoes! Seamus was super helpful in finding a comfortable shoe for my new job and everyone else I’ve talked to there has always been very nice. They usually have some pretty good deals as well at least every time I’ve gone in.
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July 2022 by Danny Moering
We popped in here after shoe shopping at REI, and what a difference! The selection was great, but the biggest difference by far was the service.Dalton was so attentive and patient as we tried on many different shoes, and even walked my 8 year old son around to see what he would like to try on.This was my second experience with Tradehome, the other was in Missoula, and both experiences have left me wishing we had a location where we live in North Idaho.Can’t say enough great things about this store and it’s staff!
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July 2022 by Amy Nickisch
Jake, Seamus, Casey and crew are the best! They always help me find my size and will order any style I need. I prefer to go into the store vs. the website because the service is always outstanding. I wish I could give ten stars!