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September 2024 by John Carson
On my soon to be third power steering rack… not even a “sorry this keeps breaking for you buddy.” Nice enough guys up front, but no i’m not gonna for a third time pay extra money for a part that won’t break this time. Also, you will have to clean your steering wheel and anywhere else the technicians touch after bringing your car here.
Don’t worry i’m calling Glen ?
Update: My “new” cv axle broke they replaced it. Great. I also asked them to align my truck… 20 feet later I realized this did not happen. Glen… I wish I could give a 0 star review to be honest.
I have had Tirerama replace steering rack 3 times and CV axle 2 times. DO NOT EVER USE TIRERAMA OTHER THAN VERY BASIC TIRE NEEDS. Again. Nice guys up front, but a terrible customer experience. I am not even sure the free warranty was worth the days and days my car has been at this shop.
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August 2024 by Brandie Adamson
Matt and the rest of the crew were amazing! Came through in a bind for these roadtrippers! Thanks guys!
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August 2024 by Rene' Carter
Working with Matt and the crew at this Tire Rama has been wonderful! My daughter, who is a student at MSU, has had work done on her car a couple of times at this store. Matt has been so helpful and went out of his way to work us and answer all my questions. I don’t live in Bozeman but felt totally comfortable entrusting them to take care of our daughter’s vehicle. Matt helped us out so much! I am grateful for the caring customer service, great car care and great prices! I felt like they were looking out for my daughter. I would definitely recommend this store!
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July 2024 by Davis K
was charged 77$ for there alignment tech to straighten the toe on the passenger tire and not touch anything else. requested multiple things to be performed and was told it wasnt possible even though i have done it myself many times.
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June 2024 by Trevor Lanes
CZ100 - shop supplies - $25.00
I should have checked my invoice before I left. I called when I got home, because I thought this must’ve been a mistake. I’m not sure how you can spend $25 in supplies to mount four tires on a small car. Between personal vehicles and fleet vehicles, I have bought dozens of sets of tires. This is the first time anybody has charged me for shop supplies. I asked them to explain to me why it takes $25 on top of an already expensive set of tires. I was told they cannot itemize this, but it covers rags and lube, and they charge everyone this. Through the course of a day or even a week, that’s a lot of rags and lube.
Other than the frivolous up-charge,
the service was good and the people were mostly friendly.
I know they don’t care if I return, as they are plenty busy, but this is my first and last time at Tire Rama.
Was in a pinch and need tires in short order on a Saturday. Thanks for getting me in today.
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April 2024 by Mark Cunnane
Unreliable tire service, having to come back twice to get a simple job done. Unwilling to take responsibilty for an error, and unfriendly service. Not appreciated guys.
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January 2024 by Paul Hieromnimon
Great service at fair prices. Matt, the manager, is super nice and will go out of his way to accommodate you.
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December 2023 by Asibul Islam
Extremely overpriced
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December 2023 by PIPER M
Both locations went above and beyond to find me the tires I needed they were very booked but got me in to get tires put on great customer service .
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November 2023 by John H.
Heads up - tire change went from $84 in spring 2023 to $120 in fall 2023. Time to find somewhere new and a lot cheaper.And of course when Tirerama want to reply, they could have got off their rear ends and contacted me. Not difficult guys. The tires that they were changed were wrapped in their coverings and with just a tiny bit of effort they could have discovered that. Remember - a 30% increase in cost in 6 months.
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November 2023 by Isabelle McGrail
Never using Tire-Rama's services again and would not recommend them unless you want to pay to have your vehicle damaged. When I brought my car in for service, they claimed that a previous shop had stripped the oil plug and oil drain pan in the process. They then proceeded with "the repair" without even calling and notifying me of the issue to begin with. I found it odd that they would proceed with fixing something "for free" that another shop damaged. They said their fix was temporary and gave me an estimate of $1,000 for a more permanent fix.I then returned to the shop initially blamed for the issue and explained what Tire-Rama had said they did. Upon further inspection, we discovered that the brand new drain plug Tire Rama had installed was also stripped, and the threads they had cut were crooked. Clearly, Tire-Rama did the initial damage and then tried to get even more money out of me by selling me a false fix (other shop said it would not cost $1K for a fix).Long story short: Don’t let Tire-Rama work on your vehicle. They will cause serious damage, try and blame a different shop and then add insult to injury and make an easy fix harder to cover their tracks. Incredibly dishonest people.
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October 2023 by Katie Mess
I have been treated excellently every time I've come to Tire-Rama in Bozeman, but especially Matt has been helpful in troubleshooting a perplexing issue that luckily turned out to just be a corroded battery connection. I'll continue to bring my vehicle to them for service.
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September 2023 by TheMaskedNerd
Incredibly helpful staff. Wouldn't want to go anywhere else
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September 2023 by mandy 111
Great crew, always take care of my rigs.
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September 2023 by Dave Haley
Best tire shop in town great products and service lane and matt are the best!
