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April 2024 by Brent Davies
Very good service and clean shopExceeded my expectations !!Nice to have confidence in my car care.
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April 2024 by Bradley Ward
Took my 2013 f150 3.5 Ecoboost in for valve cover gasket, vacuum pump and seals. Gasket kit comes with 5 o ring seals and valve cover gasket. Mechanic didn't put any of the new o ring seals on and my spark plug tubes were FULL of oil when I went to change plugs. Took over 2 weeks to get it back in for warranty, which is absolutely ridiculous.Second time doing valve cover gasket and seals, now they only put 3/5 seals in. Front 2 VVT seals are leaking still. How dumb and lazy can you be? Missing several nuts for wiring harness and clips for vacuum pump are not put back where they go. Paid over $1500 for some flat rate mechanic to hurry up and try and fix his original mess. Not my problem your tech was lazy and didn't do his job the first time nor the second time!! This shop is pathetic and my family will never trust these shade tree mechanics again. It's pathetic that I have to go through and look to make sure things were done right. They didn't even bother to clean the old oil from the original valve cover leak. This shop sucks. Poor customer service and lazy mechanics who need to go back to school and learn what work ethic and responsibility means. 3 strikes your out. PATHETIC. Whoever worked on my truck is a moron and should be fired.
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April 2024 by Mark Ayer
Travis took the time to discuss my issues. He checked out my car and tested to see for himself. He changed the transmission fluid and double checked for proper operation. Job was finished on time and I found the price very reasonable.
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December 2023 by Robert Colman
Fantastic. Went to many places to try and get someone to work on a '76 p-up truck. Straight Away motors is only mechanic that would work on it. They completed requested work and fixed several others
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December 2023 by Helen Bruil
I was referred by another shop and my experience was nothing short of amazing. I made an appointment, I was able to drop my car off before work, and I got a call a few hours later that the work was done. They found some other issues with my car and when I got there, there were printed out quotes with each issue and a pricing breakdown for parts and labor. Mat and Travis were communicative over the phone at every step of the process, were patient and thorough with my questions, and gave me the best experience I’ve had at an auto shop. They needed to order some parts for the other repairs; when I offered to pay up front they declined and said to call when I was ready for the repairs, I could pay when the work was done. My new go-to shop for as long as I’m in Montana!!
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December 2023 by Roy Beall
Replaced a warranteed part at no cost to me. I have been a customer of Straightaway for many years. They perform quality work at a affordable cost.
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November 2023 by Dickie Nelson
I am confident in both the knowledge and integrity of all of the people there. Highly recommended!
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November 2023 by Scott Eskwitt
I finally found a solid auto shop with great, knowledgeable, fair service. Matt and the whole front desk is great and their Saab tech knows his stuff.
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November 2023 by Dick Greene
Worked with my nextdoor neighbor Mat Morgan when I told him about what Kia Billings found when my cruise control quit working. Took them an hour to diagnose the rabbit/rodent damage. Took them over 2 hours to repair, plus the 4 hour round trip. Mat told me Straightaway could handle it. Took it in a couple of weeks ago and Mat sent me pictures of the damage obviously the Kia Dealer didn’t protect the repair just wrapped the wire splice. The Straightaway order parts and worked me into the schedule a week later. Man I missed my cruise control over the last 4 1/2 months and over 3000 miles. Thank you Straightaway.
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November 2023 by Kristi Ragar
I have taken my cars to Straightaway for years. They are very knowledgeable, experienced and professional. I so appreciate that they quickly return calls, provide Uber rides if no one is available at the shop, have a variety of beverages available for their waiting customers, do not overcharge and are super friendly. They will also take time to explain things in detail. I highly recommend Straightaway!Services: Electrical repair
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November 2023 by Ron Rivera-Green
Straightaway motors is very professional and skilled. I highly recommend them!Service: Wheel alignment
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October 2023 by S Lawrenz
They are very thorough and helpful.Services: Air & cabin filter replacement
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October 2023 by Amy Hanson
Great service with a smile!!
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September 2023 by Caren Couch
Very thorough, polite, and helpful.
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September 2023 by Rani Sally
Outstanding service, very skilled, detail oriented mechanics, got the job done "Straightaway"!Service: General repairs & maintenance
