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April 2024 by Jessica H.
Helpful, knowledgeable and polite! Great customer service is more rare than it should be. Radio Shack consistently nails it.
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February 2024 by Patrick O.
Bought an inverter that died in less than 3 months. Store would not replace or exchange it. Don't do business with companies that sell crap products combined with not standing behind their merchandise. Companies like REI, Kohls, Costco, LL Bean, American Eagle and Home Depot have much more customer service oriented policies.
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December 2023 by Nathaniel G.
I recently purchased some Rc car parts from this Radio Shack. I thought that it was a little expensive. So I looked up prices from other Rc retailers when I got home. I was shocked to see that I was charged quite a bit more than I would have from other stores. Some of the products were double the price!
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September 2023 by Gayle W.
Our 55" TV died, black screen and flashing lights. We gave a call to Radio Shack, spoke to Nathan the tech person, asked for a quote for the repair. The quote, a fair price, came to my cell within 10 minutes. Nathan was responsive to all my questions and while I was in the store I walked around and was amazed by their large inventory of greatly needed electronic and gifts items. Can't go wrong supporting this local Bozeman store.
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June 2023 by Sarah Marsh
Great customer service finding a product however when I asked about returns they have a 10-15% restocking fee.. Bogus
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May 2023 by Jeff Mazer
Knowledgeable, friendly employees and they had what I needed. They always have whenever I've been there!
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May 2023 by Dante Gambardella
Just came here for some car wiring, best electric help in town.
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January 2023 by Lola Dunmire
The staff at radio shack in Bozeman are fantastic! I found the best solution for headphones to meet my specific needs and then learned a whole bunch about adapters and solutions for my phone. And they have a great sense of humor. Thank you!
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January 2023 by Chad S
Excellent customer service!! A breath of fresh air in an era of having no help in stores.
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December 2022 by A.J. Way
Ordered a "new" Arrma Mojave EXB, which arrived today, however when I opened it, it was an open box product, not sealed, not even placed in the box securely (all zip ties cut), and no protection on the body. The body and plastics were all scuffed due to this. I would not order from them again. The product should have been listed as an open box scratch and dent, not new as it was listed, and therefore should also not have cost the price of an actual new product. False advertising and a lousy way to get my 'new' Christmas present.
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December 2022 by Mr. E
Incredible price gouging.Every time I go there for something, I find that the item they have is marked up between 150%-1000% above what it can be found for online. Pyle receiver for $120 at RadioShack is listed for $70 on Pyle's own website. $40 mini camera is on Wish for $4 and it's literally the exact same camera with the exact same badly translated English instruction manual. They always blame the vendors but there's no way they don't know what's going on.It really is a shame that this is all we have in Bozeman for electronics. We desperately need a Best Buy.
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November 2022 by Eddie Maniac
Super knowledgeable, helpful folks here. Only place for decently priced RC equipment in the Valley! I always swing by when I'm in the area! The repair department is amazing as well and always does top notch work!
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September 2022 by 13Hooty13
Wish I had the option to rate this place a ZERO--Terrible and rude money hungry people with no regard for any kind of customer service. I bought an RC for my grandson that fell apart in 2 days of normal use and this bunch would do nothing to help us--said to look at the fine print on our receipt and deal with the manufacturer--I said I didn't buy this from the manufacturer I bought it from Radio Shack and expect you to provide reasonable and ethical customer service--but to no avail--they just basically laughed in my face and sarcastically said to have a nice day. Lesson learned and advice to all reading--go into their store look around as long as you want and get them to explain details about the RC and even demo it--then go home and order it online and save 20 to 25 percent and if you have a problem you'll have a good ethical company to deal with rather than a bunch of bums? [Note: they can't control their sarcasm even in their response--bottom line they don't care about providing customer service to you--they just want your money at an extremely marked up price--break up this local monopoly and buy on line?--thanks for listening]
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September 2022 by Chris M
RC LOVERS REJOICE! I was absolutely thrilled to find a place that's wall to wall RC hobby shop! Neither the website or the outside of the building prepared me for the vast selection of rc cars trucks, boats, and everything else related to RC. They have a huge selection of traxxas brand rc cars and parts as well as aftermarket brands like rpm. The store is well laid out with all traxxas parts and accessories displayed in numerical order. Their prices are very reasonable and right on par with the big online outlets. The staff was friendly and helpful. 'T' assisted meand was very patient answering my endless questions and looking up part numbers. The true definition of customer service, which is in short supply these days. I live in helena and will go out of my way to go here.
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September 2022 by Mary ODette
This is a great place to buy your remote controls and has a huge selection of rc vehicles. I have bought multiple remote control vehicles and have been pleased with them.
