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November 2023 by H “Elk625” RR
Had an emergency while working south of Cody, WY. Smashed the screen on my iPhone 8. Called at 8:00 AM and explained situation. Guy I spoke with asked about my phone and said that they had to parts to fix it. Asked when I could get to Billings. When I arrived, they took the phone immediately and began repairs. 1.25 hours later (which is what I was told it would take) the phone was repaired. I truly appreciate the assistance as I needed the phone for work. Excellent customer service, work done correctly and quickly. They understood that I drove over two hours to get there and that I was in a bind to get this fixed. I'm almost 70 and these guys reminded me of the "old days" when a shop actually cared about what they do and their customers. "We Fix It") Batteries Plus gets my highest recommendation.
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July 2023 by Karl Mauch
Vary professional and quality repairs. For a decent price.
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December 2022 by Ariel Walker
I thought I was going to need my charging port completely changed out but they were so kind to help me and explain that my port was just dirty and not broken. I’ve been to places before that would leap at an opportunity to take advantage and overcharge but they were honest, explained the issue and even showed me the phone charge after they were done. ?
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October 2022 by Natasha M
They have to know your phone model and all the issues for an accurate quoteTakes like 90 minutesCloses at 5pmWon't do smart watches
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September 2022 by Susan Brockie
Dave and Raven were amazing, astounding service people for me today! I came in with little hope and they accomplished a fantastic retrieval! They also gave me some great advice on how to help myself in the future. Thank you for their patience and skills in my behalf!!!!! Susan, Billings, Mt
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September 2022 by Ian Moore
Called to get my phone repaired. But as my phone is an older phone and not one they currently have parts stocked for, they suggested another shop that would be able to help me more quickly. Truly focused on customer service!
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July 2021 by Tracy Treinen
Great knowledge and service!
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July 2020 by Matthew Jacobs
Great service!! We were on a long roadtrip where my phone broke down and the had it fixed really quickly and professionally.
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August 2019 by Stanford Foy
Perfect repair. Took less than 30min and my old iPhone 5s is like new now. Staff was friendly and helpful.
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August 2019 by Wallace Kahler
I found them knowledgeable and Waylon didn't waste any time installing my new iPhone battery
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July 2019 by Thomas Dennis
Best service !ðŸ‘
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May 2019 by Linda Auch
My phone was completely cracked and pieces were falling off. I figured it was done for, but thought I'd take a chance and ask if it was fixable, because I also needed a battery. The phone technician examined it and said he thought it could be fixed and with a repair the battery was half price! I left it there while I worked out and came back to a phone that works wonderfully and looks new! I only paid $119, and figured that was much cheaper than a new phone.
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May 2019 by Ray Mule
Very good service, fast, phone works great.
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February 2019 by Shaleen Doctor
Quick repair of my iPhone 7 Plus screen. Had some issues with the earpiece speaker after repair but they quickly replaced speaker and camera at no additional cost. I also discovered an issue with the force touch a day after screen replacement. I called and they were happy to take another look at it. My only complaint is that I've had to return a couple of times now for additional repairs but they did stress that the repair is under warranty for 6 months. Overall, 5 star customer service. I would highly recommend phone repairs at Batteries Plus Bulbs
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February 2019 by jim freeman
Great customer service, they are extremely knowledgeable and helpful. They treated us like we were family. My wife's phone battery was replaced quickly and for $20 less than quoted. They have earned our business
