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March 2024 by Top Shelf Auto
Fast service in and out
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February 2024 by Leah Long Soldier
I live in a rural area, and I have two packages that have been sent back to sender and tracking said the package was undeliverable. FEDEX has delivered many packages to my house without a problem. UPS sucks and no way of contacting anyone.
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January 2024 by Trudy Bahm
Only place to mail
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October 2023 by Meaning, Love and Spirituality
No customer service
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August 2023 by Amy Harmon
They are always helpful, fast and efficient in getting customers in and out quickly.
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June 2023 by Stanley B
Bad place to delivery do not Prebook loadBroker said delivery at 7 am they don’t get you until 10:30 Am. Make sure u show a day before if not you will spend all day here waiting they don’t care if you checking first.
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May 2023 by Vickie L Vallee
Horrible customer service. They threw my package away because they mishandled the box and broke the product. Didnt even bother to ask or tell me first
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May 2023 by Trey Berry
Lady with black hair at the front had no intention of helping me find a package and was very rude. Maybe she should get to bed a little bit earlier
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January 2023 by Logan M
I brought a package in that was missent to my house, I walked in and the lady behind the counter was arguing with another customer and once he left instead of changing her attitude towards me she continued to be rude towards me. Very unprofessional and needs to be taken care of....
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October 2022 by Aaron Perry
Driver threw box at our dog and hit him. I confronted him and he said he doesn't have to deliver if dogs are out. We have had the same dogs for 5 years here with no issues with previous driver. New driver yells at dogs and now throws boxes at them. What do u expect? They are dogs. They bark. Got it all on camera and called to complain. They gave me the run around said they would call me back in an hour. 2 and a half hours later I call and they say oh we will call back in a day. Screw UPS. Hire decent people.
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October 2022 by Steve Good
Unfortunately, one particular front counter customer service rep creates a negative experience for this location. She continually is on her cell phone, which distracts her from arriving or current in location customers. Displays an attitude towards customers if they are not sure how to complete a form or something is not right with their package. I've had others provide similar feedback regarding the same rep. Name tags/uniforms for these customer service reps should be required to not only help identify who they are, but also provide a more professional and professional appearance given the interactions with customers.
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October 2022 by Lori Trafford
Friendly, helpful AND packages delivered ON TIME!
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August 2022 by Brian Zier
I ship Limited Quantity packages of epoxies that meet the labeling requirements and have been confirmed by the UPS Hazardous Materials Center to be in compliance and acceptable to drop off at this location. The staff has been very rude and refused our shipments multiple times though they are fully in compliance. I’ve even had them call their own hotline and confirm it while I was there. This has cost me customers and repeated headaches due to shipping delays arising from the total lack of Hazardous Materials training at this location. We are a commercial distributor with all of the required training and an account set up to ship even fully regulated shipments. The lack of knowledge is frustrating, but the attitude of the staff toward me is just unacceptable.
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January 2022 by Bobbie Floerchinger
overnight delivery did not go out. customer didn't get items and i lost a $300 sale. not happy, will change the review if they contact me with any reasonable reason why they couldn't get this done.
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December 2021 by S Brooks
Would've been OK if I didn't have to pay. I had to pay $8 for my free shipping
