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November 2023 by Google user
Thanks for the huge wast of time! I took my vehicle in for a simple alignment…first they tried to tell me that it’s was going to cost a half hour labor time extra for an alignment just because I installed the OEM parts myself? Anyway I tell them just to call me before the price goes up. They never even got the chance to charge me extra because they called back the next day saying how my vehicle had a bent radius arm in the rear and it was “unalienable”. When I asked for a picture of the printout, I was told there wasn’t one. So I can only assume that my vehicle was never on the alignment rack in the first place! Thanks again for the massive waste of time!! Have the day you deserve! Called up L.P. Anderson on Montana Ave and they had me good to go within the hour.
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September 2023 by gunner cesnik
I have been buying Cooper Tires for over 30 years on multiple full size pickups and trailers. Cooper tires are the Highest Quality American Made Tire I will always purchase. I’ll never switch brands, when you find quality you don’t need to look around.I started off using Tire Rama stores in the Flathead with very good service for many years until I moved to Billings and worked in ND where I started using the Heights Tire Rama center and many times I would be able to call ahead and have the tires ready to go on the same day because I was headed back to work.Now the most impressive part of this review is when my wife called me and said she had a trailer tire going flat on a loaded stock trailer and it was over 100 degrees, I called Tire Rama in the Heights and spoke to a new guy I haven’t spoken to before named Gage I told him the situation and he was understanding he said they are very busy but understood the importance of having livestock in a trailer. His statement to me was have her drive it over right away and they will get it fixed immediately. That’s impressive in my books for livestock owners.The final part of this is when my kids can walk in to the Heights Tire Rama and Kendrick and Gage both say hello and know their first names that’s a business that will always have my loyalty.No I’m am not a paid spokesman for Tire Rama just a customer who spends a fair amount of money on Quality Cooper Tires.
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September 2023 by R. Timothy Harmon
Kendrick is always so helpful. He has amazing customer service skills.
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September 2023 by Super Comp Racer 6512 (Trotter Motorsports)
What a joke. Dropped off a skid steer tire that had rolled the bead and just want them to air it back up. 3 wasted hours later and nothing done. Came back with some garbage about not having a steel valve stem and they didnt stock any (its a regular everyday stem). Went home, greased the bead and strapped it down with a tie down strap. Wowie look at that! Popped on and holds air. I wouldn't let those dweebs work on my daughters bicycle. Not impressed. If you didn't want to do it, just say so on the front end and dont waste folks time.
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July 2023 by Kristian Mehling
best around. haven’t had any issues with them ever. always have been friendly with me and very helpful in tough situations!
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July 2023 by Abigail Simpson
gage was so kind and his customer service was amazing to me and the other clients in the lobby!
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June 2023 by ChuckNorris' 3rdnut
I dropped off my truck and had my tires balanced and rotated. Very friendly staff and complimentary wilcoxsons ice cream while you wait.
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April 2023 by Lance Mitchell Brown
Great Quick service with a great knowledgeable staff. The guys up front are always friendly helpful and byfar honest to the bone. The guy out back myt work together great they bust out vehicles all day long., communication seems to be the key element with the staff in general to keep a steady flow. Fair pricing, just call them first and try a few other places for the sane quality equipment and see... Keep up the great work guy.... Thanks.
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April 2023 by Shannon George
I went and got my car serviced at Tire Rama in the Heights. The staff explained what they had done to it and were super knowledgeable about the questions I had. Thank you Kendrick and Gage for outstanding service!
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March 2023 by Jeanne O'Donnell
Wow! I went here today to get a screw taken out of my tire. I was amazed by the incredible customer service. Great coffee & ice cream for my kiddos while we waited. Thank you, Kendrick. We’ll be back when we need new tires!
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February 2023 by Bradley Decker
Very impressed with Gage. Knowledgeable beyond all get out! Management, please offer this gentleman praise for making this such a pleasant experience! I’m departing this location as One Happy Camper. Many thanks for being so prompt to boot. I will be back!
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December 2022 by FredandMaddy Harmon
I have been buying tires from tire Rama for years and my kids also have bought tires here.Since Jacob has left your customer service is pretty much non existence, will NOT be doing business with this tire Rama store anymore if any at all.
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December 2022 by James Pride
Gage patched my flat tire at zero charge. I was pleasantly surprised he didn't make me pay. Truly grateful.
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December 2022 by Maddison R.
The service here is so amazing! I have never had an experience here that was less than fantastic. If you are looking for people that genuinely care about you and your vehicles, look no further! Thanks so much!!
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November 2022 by Shaun Combs
Perfect, dropped my flat tire off Saturday, they said it would be done Monday, Monday got a call confirming it was ready. Thanks guys.
