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January 2024 by Nina Murch
Very rude do hang up on people,charge interest to elderly that are their errors in billing, claim its mail issues really 2 months of mail . Do not deal with this company even in reading responses to reviews ,there are no people skills in responding. Charged mom for med did not receive took forever to straighten out. Again had to go through hang up call .State auditor will be getting a call of their handling of issues.Your response I s very rude ,my mom has the highest credit rating you can handle have . She is not the only elderly person you have done this to.All caps reallyI am not a fraud just speaking for elderly that are to scared to stand up to you,I did not say I was hungup on they were. Hard for them to hear.Done wasting time with you.Stop taking advantage of elderly.
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January 2024 by Barbara Beaver
Pharm406 has been excellent at getting me the correct medications and dose, since I started with them a couple of years ago. The staff are wonderful and take care of everything for me! They help me tremendously by delivering my medications to my home, and they always call me if there’s any problems. I received my RSV, Covid 19 and Flu vaccinations there, and it went as smooth as silk! As a retired RN I know about vaccinations?. I can get my medications there much cheaper than other pharmacies, and I don’t have to use one of those Rx savings cards. I am very grateful for how everyone at Pharm 406 has treated me, and I appreciate their compassion and commitment to excellence!
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January 2024 by Gerry Rhoades
Great local pharmacy. Staff are friendly and efficient. Good place for vaccinations.
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January 2024 by Sugarloaf French bulldogs Sugarloaf French bulldogs
Polite and helpful
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December 2023 by Kaylie Johnsen
Extremely unprofessional! If I had the option to go somewhere else I would, but sadly this is the only place that I can get my sons omnipods for his diabetes that accepts his insurance.
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November 2023 by David Brock
My family receives their prescriptions from a reputable pharmacy. In reviewing the comments I noticed the owner referring to female customers as "Karen ". This in itself is a clear sign of unprofessionalism and a lack of respect to his customers. I know that he exhibits the same two characteristics listed above to his employees. I know he runs through more staff faster than taco bell at 2am. I think he needs to attend a course or two on interpersonal communication.
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October 2023 by Mary McCroskey
I’m very pleased with all levels of service from everyone at Pharm406! I appreciate they have my medications on hand when I need them and the window service is excellent. I have had only one wait time. Very prompt and friendly inside and outside!! Also free delivery!
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October 2023 by Lauren Sorteberg
I have had several bad experiences here and the worst customer service I have ever encountered. They’ve even sent threatening text messages to get people to remove reviews. Save yourself and go somewhere else.
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October 2023 by Clint Clark
Just called to check if some Rxs were finally sent from my kids clinic. (over a week and they never sent them) I was answered with I'm busy send your question via fax or email and call ended. Ok? I have worked in pharmacy I understand it gets busy. But I have never told someone email me I'm busy and hang up. Just got a call and told me to find a new pharmacy because of my review. Great job
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September 2023 by Angela D
We relied on pharm406 to send my daughter's essential medical supplies, and very much appreciated their service until we moved. When we moved pharm406 couldn't get the correct address on the shipping labels, therefore making it impossible to get her supplies appropriately. After having to call more than a half dozen times to inquire why the address was still incorrect, I was told by the owner Kyle, to find a new pharmacy! I would definitely not recommend this pharmacy. I recommend avoiding business with pharm406 if possible. Hope this review saves others the headache of getting their much needed prescriptions.
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September 2023 by Shelby Nichols
Dylan at Pharm406 is absolutely amazing! He absolutely went above and beyond for my daughter getting her prescriptions.This is not the first time that this pharmacy went above and beyond.Thank you!!!
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September 2023 by Anh Maris
I called them about my mom's RX bills. They were able to resolved my situation.
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July 2023 by Cami Kisling
I feel their customer service could be improved. I've had 3 separate incidents where I've been let down and am thinking of changing pharmacies.
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May 2023 by Hannah Monson
Called about a product and someone took my number and said they would call me back. But no one ever called.Edited to add: I’m not a spammer. And you’re correct, I’ve never purchased anything there. (Does that make me a non-customer?) The reason I’ve never purchased anything is because when I called about a week ago looking for a pediatric pulse oximeter, I was told the person in charge of ordering items would call me back. And that never happened.I also went into your shop about a year ago looking for another item and couldn’t find it. No one was available to help so I had to stand in the pharmacy line for over 15 minutes to ask a simple question. Just giving reviews based on my experience, which I think is the point of a review system.
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April 2023 by Coleman Smith
Fantastic customer service that goes above and beyond industry standard. I highly recommend this pharmacy to all friends and family. I would never use a big name company ever again.
