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June 2024 by Douglas Moore
It was great. I ultimately bought my dream love seat recliner even thou I really just wanted a couch. Very friendly and helpful!!
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May 2024 by Chuck and Nancy Slyngstad
Laurie was so very helpful and positive in all aspects of helping me shop for new living room furniture… it’s not something I enjoy doing but she made it a pain free experience!!!
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May 2024 by Ed Connors
Dylan did an excellent job catering to what we wanted for upholstery on our new LaZboy chair. The buying process was quick and straightforward.
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May 2024 by laverne royer
Great customer service
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May 2024 by Sandra Mammenga
Lori was extremely friendly, and helpful when looking for furniture. She kept the whole experience very professional and knowledgeable about the product you were looking for.
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May 2024 by Cheryl Blaquiere
Got the help I needed right away!
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May 2024 by mary jo Rowe
The best place to buy furniture. Jill listens and helps you choose the best option for your needs.
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May 2024 by James Reso
Jill was awesome to work with. My wife and I had a plan that changed mid way through our discussions. Jill was a good source of advice without being pushy; selling us of benefits of the differing styles that we were trying to decide between. We purchased through Keating after visiting multiple stores in town. We were very pleased and would ask for Jill again to help us with future purchases.
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May 2024 by D McClain
I've never had such a poor experience with a store. I spent almost $4k on a custom living room set. The salesman barely spent time with me, didn't give me his business card, never followed up with me. As soon as I told him I wanted to purchase the set, he passed me off to the guy in the back and I never saw or heard from him again.I had to call multiple times to see if it was on time, and received less-than-polite responses from their staff. When it finally arrived, the delivery guys seemed rushed. It was a smaller sectional and when they hooked two of the pieces together it didn't quite fit, so one of the legs was off the ground and it was clearly uneven when looking at the pieces from the top. Further, there was a small stain on the back of the sofa. I was told I'd be contacted for someone to repair both issues. No one ever called.Incidentally I purchased some night stands from their sister store Ashley across the way. Toby at Ashley texted me a couple of times, alerting me to the status of the pieces, when they arrived, a week later to see if I liked them and even sent a thank you card. Ashley was great, this other store, not so much.
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May 2024 by Michael DeSchene
Professional and friendly place
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April 2024 by Lynn Mumblo
Visited 5 furniture stores & went back to Keating's because they offered the best products & service.
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April 2024 by Kim Raynor
Very positive experience. Jill was very knowledgeable about the products they sell and absolutely no pressure. Easiest purchase from a furniture store we have ever experienced. Highly recommend Jill and Keating Furniture.
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April 2024 by Kathy Sorich
Dylan was knowledgeable and extremely helpful when we were deciding on our custom table and chairs.
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March 2024 by Samantha Rozett
Jill was amazing! So very helpful! She made it easy to pick what we needed and was knowledgeable and helped us figure everything out. Would recommend to all friends and family!
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March 2024 by Norma Close
Dylan was very informative and helpful to work with. We would return to do business with him again. Thank you
