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February 2024 by Tim Koczur
The Billings Home Depot is my go-to store for project materials, tools and even lawn and garden. This trip was all about outfitting my new home with some often-used tools, a couple flashlights and some new outlets. I have to solder a couple items so I found a nice soldering kit there as well. The sales folks are very friendly and were able to help me out immediately for the few items I couldn’t get to. The store was clean. I got lucky and it wasn’t too busy when I went. Got a project? Need tools? Gonna build something big? Home Depot is a great place to start. Be safe in all your efforts with their wide selection of safety gear as well.
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February 2024 by Ronnie Salyer
I’m not sure if it’s me and my luck or Home Depot has a conspiracy against me. It seems like every time I go there, they are out of what I went there to buy. Perhaps they don’t have it out for you or your luck is better than mine. ?
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February 2024 by MR. Swede
Hired some Mexicans for 3 hrs work. They got it done in 75 minutes.
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January 2024 by Dan Berry
Staff is very helpful
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January 2024 by Adam “Thundercat” Arndt
Never have anything in stock what's the point of having a store of everything has to be ordered in. Staff doesn't know very much.
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January 2024 by Dave
It's OK. currently have the cheapest fuel pellets in town. Prefer Lowe's over home Depot though. Better customer service.
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January 2024 by Ted Forrest
They always have the tools I need. Staff went above and beyond to help me too!
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January 2024 by Cole Travis
The customer Service at this store is non existent. The staff aren't friendly at all, The employees literally run and hide from customers when you try to approach them. Ive seem them do it regularly. When you ask for help the employees stand around and ignore you. They have no cash registers open other than self checkout. Not sure how this store stays open with such poor customer service. When you do find an associate they are completely clueless, know nothing and lie to your face and send you on a wild goose chase for what your looking for. This store is run like Sears was before they went out of business, I hope Corporate Home hires someone to manage the store that knows how to run a better hardware store. Otherwise I will go to Ace since they actually know what they sell and have actual cashiers and real customer service.
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January 2024 by Stephanie “Steph-a-ga-nunu” Rooney
Grrrest
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December 2023 by Ty Christianson
Good luck finding help when you need it
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November 2023 by Brenda
$5,808 worth of handicap showers sat outside for at least 11 days in November in Billings MT. Clearly the product says to store it inside. Their only option was to reorder which I don't have time for as my house is being built and these must go inside prior to the walls going up. I spent over $26,000 on this order and had planned to order another $26,000 worth of items from them but clearly will not be doing that. They don't care about their customers or they would not leave the product outside when it clearly states to store it inside. They also stored wood doors in an open shed. I recommend you go somewhere else if you don't want your orders treated like this.
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November 2023 by Brenda Aycoth
$5,808 worth of handicap showers sat outside for at least 11 days in November in Billings MT. Clearly the product says to store it inside. Their only option was to reorder which I don't have time for as my house is being built and these must go inside prior to the walls going up. I spent over $26,000 on this order and had planned to order another $26,000 worth of items from them but clearly will not be doing that. They don't care about their customers or they would not leave the product outside when it clearly states to store it inside. They also stored wood doors in an open shed. I recommend you go somewhere else if you don't want your orders treated like this.
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November 2023 by Andi Nichols
This review is solely for Wes in flooring. He exceeded our expectations for customer service and truly went above and beyond to take care of our needs. A five star review doesn’t do justice. He is absolutely an employee worth trying to convince to work for our company. Extremely impressed with his work ethic, patience and willingness to get a job done no matter the time frame and held a level of professionalism that is well deserving of running his own company. Completely impressed by this man. Thank you Wes for all your due diligence. You’ve changed our outlook on Home Depot.
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November 2023 by Beth Medich
Went in to get window coverings and Teri was very helpful. Everything fit perfectly! As we walked through the store at least 3 different employees checked in to make sure we were finding everything. The clerk, sorry that I didn't catch her name, was also helpful. All in all a very pleasant experience! Thank you!
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November 2023 by noah price
Not going to lie I always loved this store!Today I went in for m5 flathead bolts and shelves. I went to the self check out I started to scan my bolts then the price changed from 1.25 to 2.75 the cashier was standing next to me I ask why they have different photo and price. She say not sure she checked the bolts and package then just walked away! Bolts price was 20 not end of the world then I scanned the shelves and hit pay. She say you need to scan the shelves and then looked at the screen and seen it was 190 then say oh expensive. I honestly feel like she was treating me like a thief. I got home and the bolts are all same just different packaging. So I pay for m6 bolts but got m5? I don’t know ?♀️
