-
February 2024 by Pamela M.
I had first called a competitor who sounded arrogant and put out to answer questions. Grizzly guys very friendly and fair prices. Great doing business with them. Just as nice and helpful over the phone as in person. Very appreciated
-
October 2023 by Owlshadow
I wanted to sell 30oz today for some pocket cash so I didn't have to sell any stocks or crypto. The assistant was a pleasant fellow but I felt like the boss interpreted me as some kinda crackhead at $5 below $22.10 comex live price. $17 oz for Buffs and Germania Mint shot from Great Lakes Coin. I was just trying to do business in a new place and was told "you ain't bought nothing from us".. That's no prob, I took Ardie 50oz of Nordic Eagles I had in the truck and got my spot. You guys are paying way too high real estate price sq ft on King to be chasing people off, especially a crackhead with a paid for home in Red Lodge.. Best wishes to all... JP
-
April 2023 by Brie Jackson
The Grizzly Gold and Silver chain as a whole seems to lack any sort of decent customer service. I DO NOT recommend them unless you want to give your money to immoral people who hate when you walk in the door.
-
January 2023 by JeffSarah Bledsaw
First time going into a coin shop and had a fantastic experience. We spent most our time talking with the gentleman behind the counter. He was not only extremely helpful but we did not feel like we were being sold a car even once. He did not seem to be irritated with all our questions at all or that we were wasting his time which is very rare these days. Also enjoyed telling stories back and forth and we will definetly be back.
-
October 2022 by Over Kill007
Probably the worst experience I've had buying bullion. They don't fluctuate their prices with the market. I dropped a pretty a good amount of money with them, and the guy behind the cash register was very bugged by customers buying product. As I was counting the cash to buy my very overpriced product, with no eye contact the man at the register barked "how are you paying?" My wife and I both decided the drive to Helena is worth not suffering through another transaction like that again. We have not had a more uncomfortable purchasing experience than at Grizzly Gold and Silver Billings.
-
October 2022 by Julie Warburton
Don't call aheadDon't ask about a particular bar.They didn't honor the above spot price. Their reply was "it's desirable." Go to the Helena Grizzly Gold and Silver store THEY have great customer service.
-
October 2022 by Carie Brian
Thank you so much for being so kind. I bought 4 holiday coins for our grandkids. Perfect! The gentleman were so nice and extremely helpful. I should have bought more. Next time!!!
-
April 2022 by James Lee
From out of town and was not impressed with the attitude or customer service. Went 10 minutes away to Ardies found some cool things for a better price and the people there are friendlier and knowledgeable and have a way better selection.
-
February 2022 by Amy Angel
I am brand new at purchasing precious metals and the folks at Grizzly Gold were very helpful and patient. They took their time to explain things and I’m really happy with their service. Their prices were the best in town.
-
February 2022 by lemon is a fruit
People at the counter were nice, answered questions I asked. Do not feel 'cheated' out of my money like some people say.
-
January 2022 by Craig Freese
Very professional and helpful. I felt like I was dealing with someone who cared about my investments and not ripping me off like other dealers. Buying or selling, he had good insights to silver markets and appreciation of historical coins.
-
September 2021 by Elise B.
Very bad experience with this place. I brought in some jewelry I inherited from my late mother; he offered very little for it. I took it to another local place for a second opinion, and got SIX TIMES over what Grizzly Gold and Silver offered. That is quite a BIG difference. STAY AWAY from this place. Oh, and also when I initially presented the lot to him, he seemed to not have the time or care to even really look and inspect the pieces. He glanced through (without opening) the clear plastic containers I had organized most of the pieces (earrings, chains, rings etc.) in, and then he callously cast it aside saying it "looks like mostly costume" to him. He was not sensitive to the loss of my mother at all, and after leaving the whole lot with him for a couple of hours (which looking back now, wasn't smart on my part) he called back with a very low and pathetic offer. I ended up being very emotional after leaving the shop. I was very worried about having left the entire lot in his possession, so he could "hopefully make time this afternoon" to go through it. After rejecting his offer over the phone, and being in a very unsettled and emotional state; I had to send my husband back to his shop to pick up my mother's treasures. I will NOT do business again with this business. I will be sure to tell everyone I know to steer clear of this place. I am filing a complaint with the BBB as well.
-
September 2021 by Elise Budin
Very bad experience with this place. I brought in some jewelry I inherited from my late mother; he offered very little for it. I took it to another local place for a second opinion and was offered SIX TIMES more for it. That is quite a BIG difference! STAY AWAY from this place. Oh, and also when I initially presented the lot to him, he seemed to not have the time or care to even really look and inspect the pieces. He glanced through (without opening) the clear plastic containers I had organized most of the pieces (earrings, chains, rings etc.) in, and then he callously cast it aside saying it "looks like mostly costume" to him. He was not sensitive to the loss of my mother at all, and after leaving the whole lot with him for a couple of hours (which looking back now, wasn't smart on my part) he called back with a very low and pathetic offer. I ended up being very emotional after leaving the shop. I was very worried about having left the entire lot in his possession, so he could "hopefully make time this afternoon" to go through it. After rejecting his offer over the phone, and being in a very unsettled and emotional state; I had to send my husband back to his shop to pick up my mother's treasures. I will NOT do business again with this business. I will be sure to tell everyone I know to steer clear of this place. I am filing a complaint with the BBB as well.
-
August 2021 by Todd B.
Very nice place to do business. I enjoyed talking to the salesman there and very helpful. The prices are sometimes a little high but on par with other local dealers. Depending on what you are looking for you can sometimes find some fair deals.
-
August 2021 by DE
The guy that worked there today was very unpleasant to talk to. My 8-year-old grandson came in with his own silver and he had questions. He's a smart kid especially when it comes to numbers and loves to talk to people. This guy barely had the time of day for him. He could have used it as a great teaching moment! He seemed very annoyed that we had interrupted whatever he was doing at his desk.
