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February 2024 by Caleb Clayton
Super friendly staff!
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February 2024 by CoDee Woods
I said I wouldn’t shop here again after an experience with a vase and a rude employee but I love this goodwill and it’s the closest to me so I went back to give it another chance and they have started putting stickers on the vases that are worth more the $0.99 instead of just setting the vase on the rack without a sticker and I have not ran into that employee again and the employees they have now are super nice and helpful and they have became more organized with vases and other items! I am so glad the owner has been able to fix so many issues! Also I did go back and get the said vase the employee was so rude about and she said would cost a little over $10 it was priced at $4.99
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February 2024 by Joshua Cantrell
They cycle through goods very fast, which is excellent! If you come once a week or so, you'll find a lot of new things every time!That said - if you find something you want, if you don't get it fast... it probably won't be there next time!
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November 2023 by CoDee Bradford
I have never had an issue until now and this was overall my favorite goodwill in town but I will not be back after the lady who checked me out took a vase I really wanted to get as a present and set it behind the desk due to it not having a sticker I got it on top of a rack with other vases that had a sign that said vases $0.99 she was very rude and tried to accuse me of taking a sticker off when I never did she even pointed to a spot with said sticker when it was a flower painted on the vase if it wasn’t for my mother buying stuff as well I would’ve told her to take all of my stuff back and just walked out.it might just be a southern thing for me but you don’t not treat customers this way in my opinion
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November 2023 by Crazy 8 White
Worst place in American history supervisors suck and management blows don't shop here
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October 2023 by bakudan Dan
Great store overall. Prices have increased dramatically and in many cases it’s just bizarre. Also they started punching tags into all the items. Very nice items that would otherwise be perfect and they punch a hole right into the fabric. How stupid! Fix this please.
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October 2023 by Ed Thompson
The store was clean and organized with bright lighting
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September 2023 by Egg Queen Wanabee
Date of vist: July 12, 2023Easily visible. Parking lot with limited parking.On par with Goodwill stores nationwide as far as inventory, organization, pricing, etc.
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July 2023 by Cleanhands
At those prices I will buy something new from the max or Ross. Good will is crazy for trying to sell donated stuff for those prices. Not going to help poor people here!
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July 2023 by Amanda Mollie
Prices are higher than retail stores on the brand new donated items! This store is supposed to help out the needy. Very disappointed ☹️
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July 2023 by David Creadeur
Very inexpensive and always a treasure of some sorts can be found
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May 2023 by Geno Jessmone
You can usually find anything you need at this goodwill. I found a very nice suitcase at a very reasonable price.
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April 2023 by Lydia Schwartzkopf
the heights goodwill has the best customer service compared to any of the other stores. the west end employees are either high out of their mind or just very unfriendly.
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February 2023 by Chris
Friendly staff, except the manager at the heights location. I witnessed her belittle a 15 year old child. I can't believe she's in a customer based business with her attitude. I'm sure her anger comes from over use of a fork and spoon but she should not take that out on others.
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February 2023 by Gerard Leenheers
I’ve been going to all the Billings Goodwill locations for about three years now and can say that the employees at the Heights location are the most friendly and outgoing staff of any location I have been to anywhere. With as frequently as I go it’s nice to always have to have someone to converse or joke with while I’m checking out.I do want to give a special shout out to Rachel and Klendon who have both been on staff for a while and always carry a positive attitude and a genuine interest in engaging with the customer. It seems that they make working at goodwill fun and are likely a positive influence on the attitudes and longevity of the other staff.