10AM - 5:30PM
2815 2nd Ave N, Billings“I like the idea of helping community all around the world, more than 47 countries including Thailand, where I originally from.The story behind it. I would say stop by and see how it helps the community”
10AM - 5:30PM
120 N Broadway, Billings“I bought a steer skull while visiting Billings , Montana. I live in Kansas but was told it would be shipped to me. I have tried calling the store but the phone number says it is no longer in service. I was given a business card and also searched google , and both show the same phone number. I called the Red Lodge store to see if I could get in touch with anyone in Billings. She was very cordial and tried to help by giving me the owners phone number. I’ve called that number repeatedly only to get the message that the mailbox is full and then I’m disconnected. So I spent $300 for an item 6 days ago that I don’t even know if it has been shipped with no way to communicate with the sales representative or owner. I would not shop this store again has it is not meeting customers needs. How does a business advertise a phone number that is not in service. So for now I guess it’s a waiting game to see if it comes.Update : the owner contacted me and addressed my concerns about communication issues and we had a great conversation. She was polite and professional . The skull arrived in perfect condition. Because this was handled well I am upgrading my review. The staff at red lodge were great to talk to and because of her I will give the company 4 stars. She followed up on my concerns and was very understanding. She deserves to be recognized. I’m sorry I forgot her name but if this is read by her I thank you so much for how you handled everything and followed up like you promised.”
“have had many products made here and have loved them all!I especially love the variety they offer!my mom needed some face masks, while in a nursing facility, so customizing them to say Oma (grandma) really perked up her spirit while not being able to see visitors!The tumblers and tshirts I had made for my sons little birthday party were also a huge hit!each order has only taken like 20-40 min as well, which is so convenient.would highly recommend. ?”