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October 2023 by Don H.
I had the misfortune of calling this establishment this morning. Cannot leave 0 stars, so consider the 1 a gift. I spoke with a female named Jean or Jane; she muttered so badly that I couldn't be sure of her name. I asked specific questions about gas fireplaces for which I had done considerable research. I asked for pricing on 2 brands of gas fireplace stoves as well as cost for accessories. When I asked if they offered a discount for disabled vets, she snickered. I asked if I had asked her a funny question since she laughed at me. Suddenly, I was put on hold with terrible piano music-on-hold. I held for a while thinking that she may be back. I finally hung up and called back, getting their voice mail. I left a polite message asking for a returned call. No returned phone call. AVOID THIS PLACE!!!
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October 2023 by Don H
I had the misfortune of calling this establishment this morning. Cannot leave 0 stars, so consider the 1 a gift. I spoke with a female named **** or ****; she muttered so badly that I couldn't be sure of her name. I asked specific questions about gas fireplaces for which I had done considerable research. I asked for pricing on 2 brands of gas fireplace stoves as well as cost for accessories. When I asked if they offered a discount for disabled vets, she snickered. I asked if I had asked her a funny question since she laughed at me. Suddenly, I was put on hold with terrible piano music-on-hold. I held for a while thinking that she may be back. I finally hung up and called back, getting their voice mail. I left a polite message asking for a returned call. No returned phone call. AVOID THIS PLACE!!!
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December 2021 by Kelly R.
We are in Wyoming and were looking for a specific Jøtul gas stove and they had one in stock. Took our down and held it for MONTHS while our contractor got further and further behind on our build. Then, when we picked it up, we found out that our contractor had misread the specs and put the vent 5inches too high. No worries, these guys sent us a stove pipe extension for free! Terrific customer service. Don't hesitate!
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November 2021 by Richard Beesley
Great people tobwork with. They are very friendly and helpful. There methods are very old school which works great for them. We went in to look at wood stoves and found the prices to be the best we could find.
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September 2021 by Sally B.
I can't even give this business one star. I had to to post this review. We were hoping to purchase a wood stove from them and they never returned calls and insisted they never got our emails. One time of the many times we called to try and work out details, we mentioned that no one had returned calls and the owner's response was, "Oh, oops!" I really cannot imagine not caring about a multi-thousand dollar sale.
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January 2018 by Andy Wildenberg
Very knowledgeable about wood stoves. Was very happy when we purchased from them in the past, looking forward to purchasing from them again in the future.
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December 2017 by Susan D.
Great people to do business with. No pressure to buy just concern that it was the right purchase for me and my home. Absolute fabulous installation and customer follow-up.
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June 2017 by Jennifer Vaughan
I love the Geering Girls.
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April 2017 by oo stue
Great customer service. I went in knowing exactly what I wanted and they were able meet my needs. They also have a fireplace insert that doesn't require power which is one less thing that needs to be run when converting a wood fireplace to a gas. They have more options that other places that we looked and were open outside of normal 8-5 m-f hours.
