“Liz was extremely helpful and informative in getting our new loan approved, went through everything in good detail, and ensured that I had a good understanding of the process going forward.”
“Denzel at the West End BFCU location was great to work with! He helped me with the loan I applied for as well as help me consolidate my credit card debt. Highly professional, knowledgeable and responsive. Thanks again! 10/10 recommend again!”
“My loan officer was wonderful! She helped make sure what I needed for money transfer after completion of the loan was handled exactly how I needed it handled and was super helpful all throughout the process 10/10 for sure and valley will be my first stop for all future financing needs! Thank you to the whole team!”
“Billings Federal Credit Union on Grand. There always there to help when they can A Plus ask for Debbie Hughes she's awesome to work and everyone is very friendly!”
“Blake went above and beyond to help me out of a tight spot with my car.Valley took over my loan got me a new title coming and had me set up with good payments within a reasonable time.Great place to bank .”
“I worked in banking 13 years, in the 80’s & 90’s. Valley reminds me so much of how banking used to be. Personal, hands on, friendly business relationships with handshakes & smiles. Taking care of customers regardless. So much appreciate!”
“Employees are the best. But inside the building is stark, unfriendly and cold atmosphere. Most employees are hidden in back. ATM is horrid location-so many people can't get close to the building, so stand out in the elements to do their banking. Is the bank liable if someone slips on ice, etc. and is injured? I've seen elderly people outside their cars, hanging onto the door frame while entering info. Many times cars are lined up into the street. Please put the ATM back where it was-in back (a lane is waiting), out of the elements & easy to drive up to.”
“Exceptional staff and customer service. I’m always treated like I am the one and only customer they are dealing with. They took the time to explain to me the whole loan process until I felt knowledgeable and comfortable! Highly recommend.”
9AM - 5PM
4612 Burleson Road, Austin“One of the best decisions we made when leaving Montana :( was to keep our accounts at Altana Federal Credit Union. Carissa at the 24th street location as well as anyone else I've worked with at Altana provide amazing customer service. They treat you like they would want to be treated, with patience and kindness and I cannot say enough about the exemplary customer service at Altana! Bank there if you want to be treated like a person and not a number.”
“I appreciate all the staff here at Western Security Bank on Grand Ave.Mandy Baker definitely deserves a ⭐️⭐️⭐️⭐️ ⭐️! Very kind, helpful, and does an amazing job!”
“Stopped in today and Filip was incredibly helpful. He was knowledgeable, answered all my questions and was very pleasant to work with. He went above and beyond to make sure my problems were solved before I left. Couldn't be happier with my experience with him today!”
“This is a medium sized credit union that packs a big punch. if you're looking for routine $100,000 lines of business credit, this is not the bank for you, but if you want helpful, courteous service with an outsized technical ability (the app is great and impressive for Valley's size) and a number of convenient locations then valley credit Union will work well for you.”
“All of us here at Americlean love working with Spencer Fredericks at Stockman Bank! He is always available to meet our wants and needs. We wouldn't go with any other bank here in town for our business or personal needs!”
“I am so pleased with my new business auto loan from April Clark (she deserves a raise). She was amazing and definitely helpful from the start to finish. Fantastic customer service and a loan that moved as fast as we needed it to be able to hit a deadline! GO SEE HER TO HELP YOU ON YOUR NEXT TRANSACTON!!”
“I love the downtown office everyone is always so nice & helpful whatever my needs may be! I love the location, it is so convenient for me. Recently I needed to open a estate account for my Mother. Tawnia helped me set it up with no problems. And then when I needed to close it out & distribute the funds to my 2 brothers & myself she made it effortless. She was so helpful & personable I couldn't have asked for more. I love how Altana makes you feel important & takes care of me when needed. I would never bank with another company ever. I have been with Altana for over 30 years & would never bank anywhere else! Thank you Altana!!!!”
“Having tried different trading platform , my last experience with MRS ELIZABETH BAYS is the best ever, I traded with $500 and within a week i made profit of $6,500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend MRS ELIZABETH BAYS platform for effective trade to every one her deatails below.”
“I want to say that Billings Federal credit Union has been amazing to me and Halle who helped me get a loan was outstanding when I felt stuck they where there for me”