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February 2024 by Courtney B.
The manager does not stop making up "rules" the whole time in the store. Eating in the middle of the floor and extremely rude. Will not be going back
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November 2023 by Mr. Wentz
Good prices and super helpful staff.
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November 2023 by DANIEL JEANJAQUET
Staff is nice and helpful. One of them was willing to check and see if another store had my size.
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June 2023 by Anh Maris
I had asked a very friendly sales associate if she had my size in stock. They didn't. This same associate called another Famous Footwear near by & reserved my size & style of the pair of sandal I wanted. I also bought another 2 pairs of shoes for my sons for their birthdays.
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May 2023 by Philip Sandoval
Customer service is minimal in store. Employees are really not into working at this store. No motivation whatsoever.
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January 2023 by Tanya B.
My daughter will wear nothing but Converse. Her shoes are falling apart so before she goes off to college I insisted on looking for another pair. Stopped in my tried and true location. First off we are "greeted" by an associate with long blue hair who instantly shoved us off to the men's dept. Yes my daughter needs a larger size HOWEVER she can/does wear a smaller size 11 if needed. A nicer associate with teal hair tried to help us but blue hair kept butting in. I finally got annoyed with her pushing us towards the mens side and informed her that we ordered her last pair from online!! They carry them. We walked out, guess she accomplished what she was trying to do. Oh, good end. I just ordered a pair at Shoe Carnival, yep in a COLOR not black or white. Maybe we will try the mall this weekend and see what they can do.
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November 2022 by Rachel Neal
Thanks to the clearances and rewards my shoes collection is unreal n siccckkk! I really spoil myself n deserve every step up n forward!! Hahaha
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October 2022 by Susan Riplett
I received damaged shoes from an online order. I returned the shoes and Jill, the assistant manager at this location was awesome. She handled the reorder and made sure I got the best possible price. Best customer service I have received in a long time!
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August 2022 by Brett Hawkins
Lots of shoes and if you can't find what you're looking for in the store they will help you order it online.
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August 2022 by Amy Dunn
I ordered online and have to say I got my order super quick and the thank you note on my receipt was the ABSOLUTE best ever made my day LG ❤️ you rock thank you for making my day...
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August 2022 by Jenna Wise
Got my work shoes on sale. Staff was friendly and accommodating even though I came in close to closing time.
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August 2022 by Jody Hanson
Comfortable arch fit shoes by sketches are a must for anyone who work on their feet.
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July 2022 by Markayla Pfeifer
There was lots of stuff on clearance and the general layout of the store is quite spacious. Unfortunately, on this particular trip, no one seemed interested in helping me.
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June 2022 by Chello Herbert
I had to buy one get one half off coupon on my phone. I said the coupon will not work if you get two pairs of Nikes. So my kids both wanted Nikes and I got a different brand for the coupon. They said the brand I got also will not work told me to choose a different brand. Too confusing. The buy one get 150% off is basically a waste of paper. They use it to Luer you in the store but will not honor it.I went to Nike direct and some of their shoes are up to 40% off for kids. In the future I will be going to Nike direct instead of famous footwear.
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February 2022 by K Knudsen
Would not recommend this place. Staff very rude and unhelpful. Staff created a big mess and basically stated there was nothing they could do. I would recommend using Famous Footwear in the Rimrock Mall. Staff there are very helpful and if any issues arise they take the time to help and solve issue.
