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October 2023 by Google user
A very sweet older lady was in the store working when I entered. She stopped, vacuuming from across the store to welcome me and ask if there was anything that I needed. I told her no and went about my shopping. When I went up to check out, she was nearby to help if needed. After completing my purchase, I gathered my bags, and she wished me a nice evening. She appeared to be the only employee working in the store and was very friendly and I appreciate it, and just want to recognize my good experience.
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September 2023 by Amy Nicole
A very sweet older lady was in the store working when I entered. She stopped, vacuuming from across the store to welcome me and ask if there was anything that I needed. I told her no and went about my shopping. When I went up to check out, she was nearby to help if needed. After completing my purchase, I gathered my bags, and she wished me a nice evening. She appeared to be the only employee working in the store and was very friendly and I appreciate it, and just want to recognize my good experience.
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August 2023 by Arlene McCann Kordick
I called this place and the pharmacy answered but the pharmacy isn’t open and the phone system doesn’t connect to any other department. I drove up there and the 2 clerks were sitting down visiting. I asked about the phone and they just looked dumb. I told them what I was looking for and one clerk just pointed and said back there. I never did find the product but it was listed as being available.
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May 2023 by Suavi Oden
Hit or miss on the service quality on staff. Sometimes great service and mostly subpar service. Expecting improvement!
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March 2023 by Hunter Deese
I enjoy going to the CVS Pharmacy on Grand Ave and 24th Street because the friendly staff are amazing to deal with. They always tell me have a wonderful day. To me, I think it's one of the kindest things to say to a person. I JUST LOVE DEALING WITH THE PHARMACY STAFF!!!
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August 2022 by Nicolas K
Great staff, but they are so short staffed they simply closed their pharmacy for 3 straight full days... will need to find a new reliable pharmacy.
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July 2022 by Abigail Nittle
I needed a prescription transferred while I’m on a road trip from out of town and the Pharmacist at this location went out of his way to help me get my prescription transferred. Really grateful for his help in the midst of what seemed like a really busy afternoon.
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April 2022 by Lacey Walker
They have the most friendly and caring employees! They are so helpful and nice and make your shopping experience easy and enjoyable. This CVS is my favorite place to shop
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December 2021 by Darrah Famighetti
Pharmacy has been closed for 4 days and no other CVS in town will pick up their phone. Meanwhile my prescription is in limbo in nowhere land. I sat on hold for 45 minutes for the CVS in the heights and no one even picked up! How is this even legal? If you can’t fill a prescription then CLOSE YOUR PRESCRIPTION LINE! What in the world???
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December 2021 by Bill Enright
The pharmacy is closed more often than it is open. I have gotten so frustrated that I moved all my prescriptions to a local pharmacy. Today I went in to get a prescription with my wife. Not only was the pharmacy closed but we didn’t see a single employee in the store.
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November 2021 by Christopher Zayas-Mendoza
Set up an appointment to get vaccine booster, got a call at 1 from the nurse who left a voicemail that they would till 3 but if I can't make it before that that they'll see me at my scheduled time. Get there 15 minutes before my appointment to find the pharmacy is closed. If not for the very nice lady at the cash register that told me of another pharmacy down the street that takes walk ins I would have had to hunt it down myself.Apparently the pharmacy is having issues because they are not treating their staff right. Serves them right, I hope they find better jobs.
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September 2021 by Sue Rudolf LMT
Please hire more help in the pharmacy!!! Over an half hour waiting on hold, that is not acceptable!!!This has happened more than once!!!
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September 2021 by Jeff Redding
Pharmacy has been closed for staffing issues the last two days leaving patients stranded without access to their prescriptions. No notice on their voicemail greeting, just a caged pharmacy once you made your trip to the store. I've had such terrible service here before, even when they do bother to show up, I'll never have my Rx sent here again.
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September 2021 by Pam Bull
Horrible pharmacy customer service. I came up to the counter to ask a question about some allergy meds. The lady said we will be with you in a moment. 5 minutes later another woman walked up to the counter and the pharmacist immediately helped her. When they were done I said excuse me I have a question, he looked at me, ignored me and kept doing whatever he was doing.Do not waste your time with these unprofessional and rude pharmacists, your time is better spent at a place that actually values their customers.
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August 2021 by Ydnew Sivad
Slowest CVS in town !!! They shut down the drive up cuz they said they are short staffed but there are 5 people there ! I have now been on hold for 9 minutes. I know they ignore the phone calls I’ve seen them do it . They also ignore the drive up window … I’ve seen them look at people at the window including me … and don’t acknowledge me for 10 min or more and they look right at you several times. Bad customer service..