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August 2022 by Cleanhands
The kid running this store is just that, a kid. He doesn't care about helping customers only making sales. He has a lot of growing up to do. Stop lying to customers just to make a sale buddy.
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August 2022 by Ray Dicken
Bad coverage and the worst customer service. App will not down load on their phone. And if you do get customer service their English is so bad you can not understand them, Cricket is just another "do not care about it customers company."
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April 2022 by Ron Phillips
I was in to add a line, pay my bill and buy a new phone. When I got there I was told that the associate left to get someone a phone from another store but he'd be back. I waited for 20 minutes and the dude finally showed up. He welcomes us in he was helping whomever got the phone he had to grab and asked what we needed itols him to add a line, payy bill and buy a phone. He told me that it was 7:51pm and that they close at 8 and he couldn't help me. I told him it was his commission if he didn't want it that was fine and left. Thanks for wasting my time jackass
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February 2022 by Calvin J.
The manager was inappropriate with both customers and employees taking customers behind the counter and laying hands on both customers and employees if I could rate 0 I would
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February 2022 by Charles Whitten
Not to busy the day after Christmas. Got in got out.Clerk looked tired and I understand. He did his job well.
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February 2022 by Elicia Mcbabe
I went in to pay my bill and the guy working was awful. Absolutely did not want to help after a technical issue shut off my account. Business card said his name was Nate. Guess they don't make customer service like they used to.
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September 2021 by matthew carlin
Lexie helped my wife set up her phone for her diabetes, lexie was great and very patient,
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September 2021 by Joe S.
Wife and son got new phones yesterday, only 2 cases to choose from. Wife didn't like case, so tried to exchange today and district manager refused. Terrible customer experience, planning to switch carriers when need new phones.
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June 2021 by Winter Courchene
Called to follow up on my defected phone, but was basically told it'd have to wait until tomorrow. Just a little off put by this.
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June 2021 by Frank Jefferson
Whisper is totally Friendly an very Professional. If you go to the Grand Ave store ask for Wonder Woman aka Whisper.
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June 2021 by Sherry Oster
Deals an good help...
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May 2021 by Nita Smith
Daniel is the best!!! He has helped me several times and always very professional. He .sked me want to recommended Cricket. He is a keeper
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May 2021 by Connie Bargen
My husband and I had a perfect experience working with Daniel getting our new phones and set up. Thank you!
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May 2021 by Tiegan Oppedal
Amazing place, great quality service. Daniel is great and understanding.
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April 2021 by Gabriela S.
Daniel is absolutely amazing, He is knowledgeable about every phone in the store and truly cares about his customers. I have never been treated so kindly before. I had an issue with my daughters phone and he went above and beyond to try and get her phone working before suggesting a new phone. Absoulutely the best service!!!!
