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January 2024 by Brenda Gurney
We had driven by Chung Brothers Automotive many times, and I always noticed it. When our truck had a leak, I called first thing in the morning to see if they had the availability and they got it in that day. They had to keep it overnight, but we didn’t care as they were working hard on it. I went to pick it up and was able to receive a thorough play by play of what they did, and what to look out for. He was honest and very knowledgeable. We paid a very reasonable price to have it repaired. Less than most other mechanic shops in town! We have found our new mechanic shop and won’t be going anywhere else! Thank you, Chung Brothers!
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January 2024 by Stoney Doomer
These guys have been great since the first time I went in. The owner is a very honest mechanic, and has flat out told me if something isn’t quite ready to be replaced yet. So many mechanics try to get you to spend and much as possible; but these guys look out for the average folks, and at a fair rate with excellent service. I won’t get my car worked on anywhere else while I’m living in Billings. Thanks for everything guys!
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January 2024 by Todd Johnson
Took a cross-country roadtrip and got stranded in Billings on Saturday morning. Chung Brothers readjusted their schedule, identified the problem, and repaired our car within 5 hours for an honest and low price. We were able to complete our roadtrip on time and the car is still running perfectly 4,000 miles later.
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January 2024 by Kim Wright
Took my Subaru in and they are amazing! Fair prices, excellent work and done before I expected it to be. I'll never go anywhere else. Highly recommend!
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January 2024 by Shellie Wherley
Whether it is basic maintenance, or something more complicated, like the electrical issue I had on my 97 Ford 4x4 Chung brothers has treated me right. I highly recommend them to anyone who needs service on their vehicles.
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October 2023 by Sophie Luciano
Fantastic service! They took me home and picked me up. Very reasonably priced and did great work. I highly recommend!Service: Electrical repair
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September 2023 by Eric Rydquist
Fantastic customer service, able to get me in immediately, and fair and appropriate prices. This is the first automotive shop I've found that I will suggest others use!Services: Transmission
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September 2023 by Natasha Christofferson
Was traveling and had a check engine light come on. Was referred to go to them. They came out right away (towards the end of the afternoon on a Saturday when they were suppose to close) and thank goodness it wasn’t anything major. Cleared the code for me and wouldn’t even let me pay them a thing! If I could give 10 stars I would! Highly recommend - very efficient and great communication!Service: Auto engine diagnostic
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September 2023 by Matthew Dickerson
DO NOT TRUST CHUNG BROTHERS.I've had nothing but issues since getting brakes (pads and rotors all around) done.Within a couple weeks a caliper locked up. I chocked it up to an old caliper and had them replace it.Less than a year later, I had to have full brakes put on again as the set they installed warped. They told us they got a bad batch.A couple months ago I had to take the car in again to get a caliper replaced. That was a fight since they only honor a 1 year warranty. They eventually replaced both rear calipers and, I'll give them, they did pads and rotors on the back (at least they claim to). They refused to give me any paperwork for the work they did.I had to go another shop as the caliper Chung Bros. just installed lost 1 bolt and the other was loose. It cost me a day of work, a hotel night, and missed meetings. I'm very thankful nothing worse happened since I was in the interstate when everything happened.Also missing was the springs that push the pads away from the rotor.Chung Brothers has zero quality control, zero respect for customers, and will fight to try to avoid being held responsible for shoddy work.
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September 2023 by Matt D.
I took my vehicle in to get brakes done. A week later I was back to get a caliper replaced. I initially chalked it up to the age of my car. A year later I was back to get brakes done again, they claimed to have gotten a bad batch of rotors. A year later I was back to get a caliper replaced, the same one that they supposedly replaced before. They tried to claim it wasn't anything they did or didn't do and stated they don't know where the parts come from or what quality they are. They did eventually agree to replace the bad caliper but said they would not do any more work on my vehicles. A couple weeks later, as I was driving down the interstate the caliper came loose. Thankfully the bolt that came out completely was the top and not the bottom, that saved me from having a wheel lock up. Chung Brothers recommended that I continue driving down the interstate and tried to avoid responsibility. They did pay for another shop to work on the brakes after I threatened to take them to court if they refused. I just did work on my front wheels and found additional things missing from the brakes that reduced the lifespan but thankfully were not critical to safety. DO NOT GO TO CHUNG BROTHERS. AVOID THEM LIKE YOUR LIFE DEPENDS ON IT, IT MAY.
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August 2023 by Melanie G
Stopped into Chung Brothers after we hit a mule deer on a Saturday morning outside of Billings on our way to Yellowstone. Even though they were unable to get the parts on a Saturday, they took time out of their schedule to look at our vehicle, were very friendly, and didn't charge us a thing. We really appreciate their time, kindness and generosity. Thanks again!
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August 2023 by Jenifer Walters
Extremely helpful and knowledgeable. Very well priced and took the time to answer all the questions I had, without making me feel rushed. This is my new auto mechanics shop for all my repair needs. Very honest people working here and extremely fair pricing!
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July 2023 by Jaira Gibson
HIGHLY RECOMMEND! Efficient. Communicative. Kind. Affordable pricing. Great customer service.My car broke down on a road trip and I was stranded in Billings (20 hours away from home). Thankfully, they were able to get me in bright and early Monday morning. They made a diagnosis quickly and efficiently. They had their part guy drive all the way across town to get my part. They were so kind to me during an extremely stressful situation. They gave me updates consistently and explained where they were in the process of fixing my Jeep. They fixed it in one day and it was reasonably priced! I cannot recommend this auto shop more. Absolutely incredible and hard working people.
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May 2023 by Tanya Cooksey
I would highly recommend the Chung Brothers Automotive. They have been helpful, informative, honest, and wonderful to work with. They are officially my go-to mechanic.
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April 2023 by Jacob Stratton
Went in to get my car scanned, no code popped up but I explained everything that was happening with my vehicle and they were extremely helpful. They went out of their way to give me advice and even printed out some possible causes of what it could be. They didn’t need to do that but they did it anyways. Thank you so much great experience!
