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November 2023 by Sugarloaf French bulldogs Sugarloaf French bulldogs
If I could give a zero star rating I would, I opened an account at this bank for personal use in august come October I deposited several deposits from my business bank account and mind you had done this numerous other times during the last few months, in October this bank decided to put 10 day holds on all my deposits even the bank to bank transfer I did to keep my credit card payments from being returned when I asked for a complete print out so I could seek attorney advise as this seemed against the law to charge nsf fees when my deposits had already cleared, their bank decided to close my account thank goodness for small favors! Don’t bank at this two bit joke of a financial institution, they are not part of our wonderful state with excellent customer service at other banks, Mountain America credit union is amazing! I tried numerous times to get my money out of their bank and they refused to close my account and give me my money back so now with the 10 day hold on my deposits I have to wait another 10 days to get my money returned thru the mail. Sorry excuse for a bank use our banks that have been here for years instead you will be much happier
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November 2023 by Montana Baked
Just terrible. You can't access any cash from the teller. And they've had my check on hold with no option to remove it for 10 days. Not compassionate or empathetic and steals your money.
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July 2023 by Clear Creek Realty
I opened an account here a few months ago on a Saturday. The process was relatively fast and easy & wonderful, courteous folks to work with. Chase offers great features with minimal or no fees.
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May 2023 by Jody Howard
Worst bank in the world, they'll steal your money and probably get away with it.
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March 2023 by Saud Alaissq
Will not provide absolutely any services for non members. Even breaking a $50 bill
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March 2023 by Kayla Marker
ATM lane has been down.
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February 2023 by Nathan Barnes
Not sure what's happening at this location but there is no ATM to use on Saturdays even the drive thru is closed. So if you're planning on stopping here on Saturday, don't, it's all closed.
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October 2022 by Kris Olson
Awful bank! Do not use! They will put a 20 day hold on depositing checks, and while there is a hold you cannot receive direct deposits. They will also puh to use the ATM for all of your needs instead of a live person. And, the ATM's are down half the time anyway. Terrible bank!
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September 2022 by Jeffrey Zarycki
They charge a $10 fee to cash their own check. This is an all new low for banking.
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January 2022 by Lisa Norby
I have had an amazing experience from going in there on a Saturday not a customer of chase and them helping me. Couple months later I joined chase for my business account. Love them. They joke with us. Serious when they need to be. But I’m telling you the cage master as I call her is so fun. They make my banking experience better every time. Thanks all you at the Rimrock bank
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January 2022 by Laura Martz
Congratulations Chase Bank! We had the opportunity to see their ribbon cutting and how special it is that they are now in Billings. I've been a customer of chase Bank for 10 years and they have the nicest, most welcoming staff!
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December 2021 by Adriano Takes Gun
Chase bank is a good bank, they are very helpful. They are willing to work with you, I recommend going through these guys.
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November 2021 by J D
Don't go here. Employees don't seem to care about customers. Many mistakes - told I was denied & no reason was given (found out I was approved after leaving as they entered duplicates). They scheduled me and let someone take my appointment. No apology from front attendents - seemed to want to blame it on me. Couldn't schedule online after they told me I could - not sure how one wouldn't know this working there? Meeting took forever too. Would give 0 stars if I could.
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November 2021 by Selene Ramirez
I had a wonderful experience here, the gal that opened my account was extremely friendly and helpful with everything and made the process go smoothly. Excited to have an account here!
