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June 2024 by John Laird
Waiting on geek- squad for scheduled delivery all day long!!.no call or text& can't reach anybody??? Quite the quality customer service for sure!!!!
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June 2024 by Bruce selman
Didn't have what I needed.
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June 2024 by Keith Beebe
Disappointed they got rid of all there blu-ray and steelbooks. Not a great selection of video games either
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June 2024 by Knor-bhU
Very convenient, just off the I90,, the staff were nice and friendly,,
I had my oneplus12 picked up from this location and it was quick...
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June 2024 by Brenda O'Shea
Unable to get a rep from the Billings store on the phone. Product didn’t include all the parts. 3 weeks late!!!
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June 2024 by Duane Lappe
All about commission
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June 2024 by Kris Barber
Not great. I walked around in circles for 15 minutes looking for something. There were about 10 associates just standing around talking while I searched for what I needed. Needless to say I went somewhere else where I was greeted and showed where the product I was looking for was located
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June 2024 by JC
Was at the store twice. Once to buy a surround system. Second time to buy a new washing machine. Nobody approached me to ask me if they could help. Took business across the street and as soon as I walked in the door was helped. Best Buy is not a good choice.
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June 2024 by Jelani Ersland
Can’t take two steps without being asked if I need help. As an introvert it scares me, and as a customer it wholly impresses me.
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June 2024 by Hunter Tetschner
Got greeted at the door and shown where the item I wanted was.
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June 2024 by Bobbiey
Expensive
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June 2024 by Paul Keneally
Used to be a great place, but has completely fallen apart. Store looks like a storm blew through with random products set in odd locations, including blocking the registers. Waited for over 10 minutes to ask a quick question, and had fun watching the employees maneuver around aisles to avoid customers. Used to buy a ton of items here, but will be returning a new item for a refund and will purchase it somewhere they actually help customers. Really sad what this store has become.
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May 2024 by Dave
Was greeted and assisted right at the door, couldn't find the item. Asked and she found it extremely quick! Very impressive. I love the customer service change best buy has gone through.
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May 2024 by William Sowle
They had what I needed and there was plenty of parking.
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May 2024 by David Doan II
Was welcomed as I came in the door and helped right away. Even tho they couldn't help me they did try their best. Great store
