-
October 2023 by matt glenn
I was in Billings celebrating my 23rd anniversary with my wife when I came across this 2020 Heritage for sale. It was a private sale and when I bought it I drove it straight over to Beartooth. They were very busy with their chili cook off and I didn’t know what to expect. Talked with service and told them I just bought the bike and wanted exhaust. Now this was on a Saturday and they were very busy. They got my bike in, put on new exhaust, went through the bike and made some adjustments, and even fixed a recall on it and was done in three hours! That’s what I call customer service. They are a 5.5hr drive for me but if I need any work on my bike, this is the place I’m going!!!!
-
September 2023 by Moose Prisbe
Always a great dealer to stop at. Friendly staff and a good layout. I do miss the old teeshirt picture on the back, but still a good design.
-
September 2023 by Shane Commons
so I rolled into Beartooth HD on a road trip from WA. lost my front brakes during the ride had a really long way to go went straight to the service desk talked to the mechanic he basically said I can't help you and was letting me leave with no brakes made it sound like he was really busy so we made our way to the parking lot just to see him pushing bikes inside he wasn't busy he just wanted to go home sent me down the road with no brakes I will never visit Beartooth HD again the guy I talked to was service manager Brian the Bos Simon's POS
-
August 2023 by Want2Ride
Two of my friends on their way to Sturgis both had amazing customer service from the staff at Beartooth. Both Bryan and Tyler provided service to repair both bikes, one damaged rear tire from trailer hitch and the other was a nearly blown front wheel bearing. In both instances on separate days this dealership went above what might be considered normal these days to repair both bikes as quickly as possible. The second bike with front bearing was repaired just yesterday, Sunday morning. The Service Dept had a skeleton crew in to help the travellers passing through. It was an amazing experience and I can’t give enough thanks for the whole teams efforts in getting both bikes fixed quickly and fairly priced. Thank you Beartooth HD for an awesome Service Dept and equally awesome dealership. From ??????Now if only we had got that breakfast. ??????
-
August 2023 by Duane Stone
Stopped to get one of the bikes fixed on our way home from Sturgis. The staff was friendly and helpful. Got us in and out as quickly as possible. A good overall experience, except the fact we broke down. lol
-
August 2023 by Fred
I was a out of state buyer. Had some concern about paperwork. Beartooth Harley handled everything efficiently. Thank you staff and especially sales manager Richard Manciel . The bike I bought runs great and I am planning a ride to the Tail of the Dragon
-
July 2023 by Joseph D
I've been in many Harley-Davidson dealerships in the last thirty plus years, and Beartooth is one of the best. Thank you Bryan and Nolan in the service department for helping get me on the road this morning. Much appreciated.
-
July 2023 by Google user
I've been in many Harley-Davidson dealerships in the last thirty plus years, and Beartooth is one of the best. Thank you Bryan and Nolan in the service department for helping get me on the road this morning. Much appreciated.
-
May 2023 by Ron Carreira
Amazing staff and service. Not only did the do a great job on my king they went above and beyond helping me with lodging and rides back and forth. Getting my king serviced was the hardest thing going cross country. With them no problem. Cannot thank them enough for their excellent support and service.
-
May 2023 by Andrew C.
I stopped in today just to waste a little time. I wasn't inside 2 seconds and was very friendly greeted. As I walked to the back the parts men engaged me in another friendly conversation to where I told them I was only wasting time and just doing a little window shopping. I then started looking at the bikes on the floor and Greg formally approaches me, and we engaged in friendly conversation. I told him I was only window shopping to where he then asked if I wanted a test drive. Lol would have been fun but I had to decline. I would have went home with it lol so by my experience of when I was there, it was very professional. Everyone was eager to help me if I needed help while there I would believe they would all be right there ready to go. So as far as I see it it's a pretty good place to go.
-
November 2022 by Patrick Saling
got us a good 2 motorcycle trade it, a 2019 sportster, and a 2019 Heritage as down payments, and some money and we were proud owners, and 100 percent paid for of a 2022 Freewheeler reef blue, beautiful.
-
November 2022 by Theresa Excell
The staff here was so freaking helpful and friendly?I was in town and stopped to pick up gifts for my husband and they helped me pick out the perfect shirt and stickers. I’m pretty sure I’m going to win wife of the year. ?❤️ ?
-
October 2022 by Ray Chesher
Rented a Harley through Beartooth Harley in Billings Montana. Greg did a great job of setting us up with the bikes. He was thorough, professional and pleasant to deal with. We will defiantly be back. A very positive experience.
-
October 2022 by Karen Wilder
Needed a repair to our bike while on vacation, they set aside what they were doing and got us in and back on the road in a hour. Rode 60 miles and got a call while eating lunch asking if we left a helmet, they brought it to us while we finished our lunch. Amazing customer service, great shopping experience, beautiful store.
-
September 2022 by AUTOT3K HCL
Stopped in on a road trip to grab some poker chips and a t shirt. Super friendly motorclothes girls. Motorcycle friendly parking out front.Worth the stop!
