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February 2024 by Nick Evans
It's an autozone be aware of batt installs they broke sensors in my jeep without saying anything. Please keep that in mind before letting them "Repair" your vehicle.
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January 2024 by Jennifer Leonard
Very knowledgeable
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December 2023 by Christina Irmen
Helpful knowledge service, they even saved me money
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December 2023 by Jason Whitney
I love this place! They often have parts that other places have to special order.
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November 2023 by Sherri Yoder
Helpful staff, and open on Sundays.I was traveling through town and realized that my front light went out. I would need it for night time travel.Nik was super helpful. He looked up the part, checked to make sure it was the correct one, and even installed it for me.
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September 2023 by Gregory Gregory
It's nice to have a parts store in that area. Having said that it's not the easiest in off of the street and harder getting out. When that location was added Billings was a MUCH smaller city. Traffic was less. Most people drove smaller vehicles. Well times have changed around the location. Billings is not the Magic City anymore it's the Cartel meth and phentol crime ridden killing City. Times have really changed.The store is nice contemporary full of parts that you don't have to wait to get here from the internet and have stolen off of your porch. The people are friendly, knowledge and best of all they hand you your new part in YOUR hot little hand. Now you can get to work and fix that vehicle, instead of posting your Ring pics on Facebook trying to find the thief that has already fenced your new parts. Go to Auto zone, pick up your parts ( they have a great loyalty program as well ) and fix your auto SAME day. No lines, no waiting, parts are there, loyalty program, friendly knowledge, better than average prices. Peal out of the parking lot and go get some Chick fillet.
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September 2023 by Beth Jones
Autozone is close to my home therefore I chose to go there for my auto needs, that is until today when I stoped in. There were three customers in the store and I saw at least four employees working. The employee (register 2, cashier 08) that helped me was extremely grumpy and rude. He snapped at another employee for being on “his” cash register.. After my sale I tried to ask him a question about the different colors 30 amp fuses and he snapped at me, saying he doesn’t know what came in my car. I didn’t say it was for my car, only ask what the color difference in the same 30 amp fuses ment. Goodbye Autozone there are plenty of other auto part stores to spend my money in.
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September 2023 by Wyatt Teske
Went to autozone two weeks ago. Usually, I go here for the obsolete parts I need, with little issues, but this has bugged me ever since.Anyway, looking for SOS pads and some Mother's Aluminum and Mag polish, the tall guy with jagged teeth and glasses approaches me, and I tell him what I need. He replied with, "What? Why would we even have SOS pads, and why do you even need them? Go to albertsons for that."I told him I had some Alcoas that needed tender loving care. "That's stupid. Why would you polish them? That isn't going to work. Just rattle can them like I did on my red and silver Silverado." Then went on and on for 5 minutes about powder coating his wheels. Had no other alternative solutions for me, extremely unhelpful, and has tried sending me home with the wrong parts numerous times and interjecting his own opinion on what I NEED to do with my vehicles.Well. Here's the deal. You can suck start a fart man, I know more than you, this is my trade, I do it for a living. I don't know what you have in stock all the time, which is why I ask the questions. SOS pads are exceptional at cleaning aluminum. Hence why I wanted them. Aluminum will polish into something gorgeous no matter how the montana weather treats them, or some idiot with a rattle can, for that matter. Don't condescend other people, tell them what they need, and realize you don't know everything. Get bent autozone guy. Here's a picture of your failure.
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July 2023 by bob semp
The folks in this store bent over backwards to help me. While traveling, I lost the keys to my utility trailer. It had a hardened padlock, so bolt cutters wouldn't touch it/ I went to Autozone here because my home-town store is great in helping. No different here, after trying the bolt cutters to no avail, the manager took a new 4 1/2" disc grinder off the shelf, gave it to me, and said there's an outlet out back to use. Problem solved. Great bunch of folks ... thanks!!!
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July 2023 by Justin Hale
They were amazing even though there was a huge line. Helped us find what we needed and were as speedy as they could be.
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July 2023 by Rick Dillard
The help was great and they got me everything I needed to get the job done i recommend them for your next repair job
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July 2023 by Robert Tambo
Everyone here must hate their job. Everyone always looks like it’s a chore to talk to me when I come in, and over the past several years I have yet to have one positive interaction with a staff member.
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June 2023 by Kayla Vokral
Taylor was a huge help! He helped me get the right bulb for my brake light and then helped me get it installed. Great service!
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June 2023 by Michelle (mzmagik)
Nothing special. Bought coolant. Not able to get the help I needed but understood the reason.
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May 2023 by Mary McConnell
I thought this store was a good one but I will never be going to AutoZone again. First, I ordered an alternator online and they gave me the wrong part from the one I ordered. I had to go in person to make a return and get the right one, but they would not refund me for the core charge or the shipping fee. I emailed AutoZone and they will not refund the $25 core charge fee for the wrong part unless I bring the core in from my car. Which I already turned in when I had to go back to buy the right one from the store since they sold me the wrong one. Now I've been charged 25 dollars for nothing, along with what I payed for shipping. I took my battery to them to charge it, and they said they would call me when it was done which they did not do; when we asked them about it, they said "Oh, maybe that's what has been beeping for so long." ??? Aside from all of this, I went back again to buy another part for my car, and was waiting in line for 20 minutes -- there were 3 workers in the back doing nothing (maybe they were on break- but where was anyone else?) The phone was ringing constantly, and when we finally decided to leave, the only other worker was found outside chatting with someone.. It was all very unprofessional and I am not impressed. Go to O'Rielly's!
